Compensation Pay Range:
$16.50 - $24.50The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 05564 Fontana CA
Bachelor’s Degree in Mechanical Engineering.The Rotating Equipment Specialist will be responsible for optimizing the performance, reliability, and maintenance of rotating equipment across oil & gas...[internal_linking.show_more]
Centralized Scheduling Specialist.Under the direction of the Centralized Scheduling Supervisor, the Centralized Scheduling Specialist is responsible for using analytical data to create employee sch...[internal_linking.show_more]
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs.Store employees maintain well-stocked invent...[internal_linking.show_more]
Industry: eCommerce/ Online Retail.JDI Distribution is an industry leading consumer goods distributor that provides people, retailers, wholesalers & companies with products and services they need.W...[internal_linking.show_more]
Warehouse Specialist I (JR105566).Start a fulfilling career as a Warehouse Selector!.Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the in...[internal_linking.show_more]
Werner is Now Hiring Solo & Team CDL-A Drivers!.More Than Half of Our Drivers Make Over $75,000 and Our Top 25% Make Over $85,000!.Multiple Route and Home Time Options to Fit Your Lifestyle!.Team d...[internal_linking.show_more]
Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc...[internal_linking.show_more]
Perris, CA Murrieta Ca 3145 $16.Per Hour Material Handler * Job Description * Branch Details Job Title: Dynamic Material Handler - Join Our Growing Team! Overview: Are you ready to take on a vital ...[internal_linking.show_more]
Do you enjoy helping customers figure out and find what they need? From every day needs to special occasions, customers need you to take them to that special product.As a sales associate in Apparel...[internal_linking.show_more]
Looking for a new opportunity? Excited to join a growing team? Join us and contribute to a company that values quality, safety, and continuous improvement.At DP World, we work toward continuous gro...[internal_linking.show_more]
Pediatrics physician job in California : Some locum assignments can be as short as a day, others, years.Some are far from home, others are local.Whatever it is you're looking for, we offer true opp...[internal_linking.show_more]
Transco Lines is Now Hiring Team Drivers Only - OTR Team Positions.Earn $192,400 - $228,800 Annually per Team.Sign-On Bonus per Team for a Limited Time*.At Transco Lines, your team’s pay starts wit...[internal_linking.show_more]
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]
CALL TO SPEAK WITH A SEATING SPECIALIST TODAY! .Come experience the many reasons why Western Express is the best place to live those dreams! This.Western Express is now offering a wide variety of n...[internal_linking.show_more]
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ...[internal_linking.show_more]
The Collision Center Detailer helps ensure complete customer satisfaction by detailing their vehicles, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers...[internal_linking.show_more]
GSA Vehicle Program Specialist.The Government Services Administration (GSA) Vehicle Program Specialist is responsible for managing all operational activities related to the GSA vehicle program at a...[internal_linking.show_more]
Parts & Service Sales Representative (PSSR).Reports To: General Manager / Sales Manager.Location: Southern Nevada / Kingman / Bullhead City.The Parts & Service Sales Representative (PSSR) is respon...[internal_linking.show_more]
