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Digital Solutions Engineer
Digital Solutions EngineerSYSPRO • Remote, US, US
Digital Solutions Engineer

Digital Solutions Engineer

SYSPRO • Remote, US, US
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Description

To support the sales team by creating and customizing product demonstrations that showcase the value and functionality of solutions to prospective clients. This role focuses primarily on demonstrations and value proposition to our customer base.

Key Responsibilities

  • Serve as a specialist in leading functional discoveries and demonstrations to our customer base.
  • Develop and configure product demos based on client requirements provided by the sales team.
  • Ensure demos are accurate, visually appealing, and aligned with solution capabilities.
  • Maintain demo environments and update them with new features or releases.
  • Collaborate with sales and product teams to understand solution functionality and client needs.
  • Troubleshoot and resolve technical issues in demo environments.
  • Document demo processes and maintain a library of reusable demo assets.

Skills, Knowledge and Expertise

  • Diploma or Degree in related field
  • 1–3 years experience in technical support, pre-sales, or similar roles.
  • Basic technical knowledge of the product or platform (e.g., SaaS, software solutions).
  • Strong attention to detail and ability to follow specifications.
  • Good communication skills for internal collaboration.
  • Ability to learn quickly and adapt to new technologies.
  • Problem-solving and troubleshooting skills.
  • Benefits

    13 paid company holidays in 2025

  • 10 paid vacation days
  • 6 paid wellness days
  • 1 paid volunteer day off to make a difference in your community
  • Medical, dental, and vision insurance; PPO from the 1st of the month after hire!
  • Group term life and LTD insurance paid by SYSPRO
  • Voluntary STD, plus supplemental benefits through UNUM
  • Employee Assistance Program
  • 401k (starting day 1 of hire!) with company match after 1 year of employment
  • SYSPRO is a leading, global Enterprise Resource Planning software provider that was established in 1978. SYSPRO specializes in key manufacturing and distribution industries.  With a strong commitment to channel partner growth and offices in the United States, Canada, Africa, the UK, Asia, and Australasia, SYSPRO customers are backed by a team of global experts who drive maximum value out of IT systems and business solutions. When you work at SYSPRO, it’s more than just a job. You are part of a global force that uses innovation to enhance the way businesses operate. And we have fun doing it.

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