Talent.com
Branch Manager
Branch ManagerDexian • Millbrae, CA, United States
Branch Manager

Branch Manager

Dexian • Millbrae, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Branch Manager

Location : Millbrae, CA

Job Type : Full-time

Pay Range : $100K to $105K / annually

Base Pay Range : $105,000 / yr - $107,000 / yr

Position Summary : The Branch Manager is responsible for the administration and efficient daily operation of a full-service bank branch, including operations, client service, product sales, security, and safety. This role ensures compliance with bank policies, procedures, and all applicable state and federal banking regulations. This position requires in-office work.

Key Responsibilities

Management Activities

  • Hire and develop quality staff to ensure exceptional customer service.
  • Conduct one-on-one meetings with direct reports monthly to assess needs and career goals; document coaching opportunities.
  • Ensure all staff are trained in sales and service techniques.
  • Drive core deposit growth through in-branch sales promotions.
  • Monitor branch trends via the Vital View Dashboard, tracking deposit base, transaction counts, and cost of funds.
  • Keep staff informed of branch progress through meetings, whiteboards, and reports.
  • Communicate policy and procedure changes and conduct necessary staff training.
  • Quickly address non-performance issues, including terminations, per company policy.
  • Conduct annual performance and compensation reviews for direct reports.
  • Maintain knowledge of security and safety policies; ensure staff training and adherence to procedures.

Operational Activities

  • Set and communicate branch profitability goals; implement cost controls and branch marketing efforts.
  • Ensure operational quality control and compliance with state and federal banking regulations.
  • Oversee day-to-day branch operations, including approval of large deposits / withdrawals and review of daily reports.
  • Monitor and approve / decline NSF and overdraft exceptions per the Transaction Approval Authority matrix.

    • Customer Service & Retention Activities

  • Lead by example to enforce superior customer service.
  • Create a warm, welcoming experience for customers and employees.
  • Manage and resolve client issues proactively before escalation.
  • Assist customers with account servicing needs and complex transactions.
  • Coach staff to enhance customer engagement and ensure service excellence.
  • Develop and execute sales, relationship-building, and community engagement strategies.
  • Conduct outbound calls, in-person meetings, and participate in branch / community events.
  • Research market trends to create effective sales techniques for new account and deposit generation.
  • Train and coach branch team on sales skills and product knowledge.
  • Ensure active customer profiling to identify opportunities for relationship growth.
  • Implement strategies to attract and retain new and existing customers.
  • Partner with the Area Manager and SVP Regional Sales Manager on joint marketing plans.
  • Refer small business credit opportunities and assist with loan application facilitation.
  • Encourage team participation in quality referral initiatives.

    • Community Relations Activities

  • Promote the Banks CRA policies and participate in professional, civic, and community activities.
  • Complete a minimum of 10 hours of CRA volunteer work per year (compensable time and reimbursed mileage).

    • Supervisory Responsibilities

  • Manage and lead a team of two or more branch employees.
  • Provide operational guidance, training, and staff development.
  • Conduct performance assessments and address performance management as needed.
  • Assist with employee scheduling and timecard accuracy.

    • Qualifications

  • Proven sales ability and track record of documented branch growth.
  • Minimum 7 years of experience in a branch environment.
  • Minimum 5 years of branch management experience.
  • Minimum 3 years managing complex business and consumer accounts.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong leadership and team-building experience.
  • Experience in hiring, training, coaching, and performance management.
  • Active involvement in local business and community organizations (e.g., Rotary, Chamber of Commerce).
  • Notary Public certification preferred.
  • Proficiency in MS Word, Excel, Outlook, and banking software.
  • Ability to work flexible hours as needed.
  • Valid California drivers license and a vehicle with appropriate insurance for business use.

    • Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

    #J-18808-Ljbffr

    [job_alerts.create_a_job]

    Branch Manager • Millbrae, CA, United States

    [internal_linking.similar_jobs]
    Manager In Training

    Manager In Training

    AutoZone • Richmond, CA, US
    [job_card.full_time]
    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Ple...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    General Manager

    General Manager

    Ulta Beauty, Inc. • Vallejo, CA, United States
    [job_card.full_time] +1
    OVERVIEW Experience a place of energy, passion, and excitement.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts....[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    General Manager (WC) R1103 - Store 007090

    General Manager (WC) R1103 - Store 007090

    Thorntons Inc • Vallejo, CA, United States
    [job_card.full_time]
    Description The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experien...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Branch Manager

    Branch Manager

    PermaTreat Inc. • San Francisco, California, US
    [job_card.full_time]
    Overview We're the Industry Leader Because of Leaders Like You.When you're an Orkin Branch Manager, you're the leader cultivating a team to deliver top‑notch service from the industry leader with m...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Branch Manager

    Branch Manager

    Sunstate Equipment • Oakland, California, United States
    [job_card.full_time]
    Where Safety and People are Core Values.We care about our People and it shows!.Pay starting at $85,000 - $110,000 dependent on experience. PAID WEEKLY!.Company truck, cell phone, and laptop provide...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Branch Manager

    Assistant Branch Manager

    Ecruit • San Francisco, California, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Assistant Branch Manager / Branch Manager.San Francisco, CA 94108 / Milpitas, CA 95035 / San Gabriel, CA.Languages : Mandarin and English required. Cantonese a strong plus.Green Card holder preferre...[show_more]
    [last_updated.last_updated_variable_days]
    AVP / VP, Branch Manager

    AVP / VP, Branch Manager

    Cathay Bank - Headquarters • Richmond, CA, United States
    [job_card.full_time]
    Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    Panda Restaurant Group • San Carlos, CA, US
    [job_card.full_time]
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Branch Manager in Training — Lead Growth & Ops

    Branch Manager in Training — Lead Growth & Ops

    ABC Supply Co. Inc. • San Francisco, CA, United States
    [job_card.full_time]
    A leading building materials distributor in San Francisco is seeking a Branch Manager in Training.The role involves overseeing branch operations, managing associates, maintaining inventory, and ens...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Area Manager

    Area Manager

    SunSource • San Francisco, CA, US
    [job_card.full_time]
    The area manager will coordinate all area activities through the branch managers, reporting to the VP of sales with additional input from corporate operational leadership.The area manager is respon...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    General Manager - Graduate by Hilton Berkeley

    General Manager - Graduate by Hilton Berkeley

    Schulte Hospitality Group • Berkeley, CA, United States
    [job_card.full_time]
    Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team at Graduate by Hilton Berkeley! Schulte Companies is an organization whose success is rooted in...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Human Resources Business Partner, FT, Vallejo

    Human Resources Business Partner, FT, Vallejo

    Adventist Health • Vallejo, CA, United States
    [job_card.full_time]
    Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Associate Branch Manager

    Associate Branch Manager

    BrightView Landscapes • Burlingame, CA, US
    [job_card.full_time]
    The Best Teams are Created and Maintained Here.At BrightView, the best teams are created and maintained here.If you are searching for your next fulfilling career, picture yourself on a best-in-clas...[show_more]
    [last_updated.last_updated_30]
    Ground Software & Systems Manager - Mission Operations (0346U), Space Sciences Laboratory - 83546

    Ground Software & Systems Manager - Mission Operations (0346U), Space Sciences Laboratory - 83546

    InsideHigherEd • Berkeley, California, United States
    [job_card.full_time]
    Ground Software & Systems Manager - Mission Operations (0346U), Space Sciences Laboratory - 83546.At the University of California, Berkeley, we are dedicated to fostering a community where everyone...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Recharge Operations Manager

    Recharge Operations Manager

    University of California - San Francisco • San Francisco, CA, United States
    [job_card.part_time]
    The primary role of this position is to manage multiple recharge facilities and operations at the Mission Bay campus, including glass wash and autoclave facilities in Genentech Hall and Byers Hall,...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Branch Manager

    Branch Manager

    Sunbelt Rentals • Oakland, CA, United States
    [job_card.full_time]
    Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    Jimmy John's Gourmet Sandwiches • Berkeley, CA, United States
    [job_card.full_time]
    This is a story about growing up but never getting old.Since day-one when our founder, Jimmy, opened his first Jimmy John's sandwich shop, we've had the determination and badassery to settle for no...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    AVP, Branch Manager

    AVP, Branch Manager

    Cathay Bank • San Francisco, CA, United States
    [job_card.full_time]
    Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success.W...[show_more]
    [last_updated.last_updated_30] • [promoted]