Data Entry Specialist - Austin

Description

JOB PURPOSE

The Data Entry Specialist ensures accurate, timely, and complete data collection, entry, reconciliation, and reporting for all case management services within the Disaster Case Management (DCM) program. This role supports Case Managers, Supervisors, and Program Leadership by maintaining data integrity, generating reports for internal use and external contract compliance, and reconciling program data across multiple platforms. The Specialist plays a critical role in supporting program accountability, transparency, and performance tracking. The Specialist also manages advanced data analysis in Excel, including formula creation, pivot tables, and dashboards, and assists with the preparation and submission of PERs (Performance Evaluation Reports) to meet contract requirements.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES

Data Entry & Accuracy

• Enter case and outcome data into the DCM database (initial entry, updates, corrections, and closure).
• Perform regular reconciliation of database entries with physical files and case manager documentation. KPI : Maintain 98% or higher accuracy rate in data entry; complete all assigned data entry within 2 business days of receipt.

Data Quality & Reconciliation

Reporting & Performance Tracking

Administrative & Program Support

Continuous Improvement & Collaboration

Mission-Driven Service

KPI : Ensure data supports 85% or higher client satisfaction rating on overall service delivery as reported through program monitoring.

ESSENTIAL QUALIFICATIONS

EDUCATION : High School Diploma required. Certifications or additional training in data entry or database management strongly preferred.

EXPERIENCE : Minimum 1 year of data entry experience; prior experience in non-profit, human services, or disaster recovery preferred. Must demonstrate advanced proficiency in Microsoft Excel and database systems.

ATTENDANCE : Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion.

LICENSES : Driver's License with clear record.

VEHICLE : Must have daily use of a vehicle without prior notice.

OTHER : Must pass criminal background checks; available to work evenings, weekends, and holidays as required by program needs. Must type minimum 65 WPM.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.