General Summary :
The RV Resort is part of the Pechanga experience and is a hospitality enterprise. The RV Resort
Housekeeper is responsible for creating a memorable experience for all guests. This includes
maintaining the cleanliness of the property, while providing excellent guest service. This position
requires the individual to have great attendance and be flexible to work all shifts, including weekends and holidays to support the operation 365 days a year.
Pechanga’s Core Values :
We are part of the Pechanga family. We take pride in our core values, which are Pride, Passion, and
Professionalism.
We also strive to meet our Pechanga Service Guarantees : Know your Pechanga, Exceed
Expectations, Take Pride in Appearance, Build Relationships, Acknowledge all Guests
Pechanga Service Agreement :
RV Resort Housekeepers are at the forefront of customer service. Positive interactions with guests
ensure repeat business in the future. Welcoming an incoming guest with a friendly smile and warm
greeting goes a long way and assures they leave the premises with a positive impression of the
company. Team Members should treat guests with respect, and make it clear that their business is
appreciated.
Duties and Responsibilities :
restrooms, showers, pool area, laundry room, club houses, back office areas and outdoor areas
by maintaining a clean environment for all guests and Team Members.
Dog Park and Pool Area. All sitting area furniture, pool lounge chairs and tables must be
attended to daily to ensure guests can enjoy their stay comfortably.
scrubbing showers, cleaning walls, cleaning counters, as well as wiping down vents and doors.
communication with Guest Services Attendants to ensure coordination of the cleaning of the
barbecue grills.
throughout the shift.
and mopping of tiled areas daily.
should be responded to quickly.
Education and Experience :
RV Resort Housekeeper • Temecula, CA
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