Receptionist

Below mentioned is the job description for your reference:

Job Title: Front Office Coordinator (Receptionist)
Job Location: 1910 Royalty Dr, Pomona, CA (91767)
Assignment Duration: 13 Weeks
Shift Schedule: Monday-Friday, 5x8-Hour Shifts (08:30 AM - 05:30 PM)

Job Summary:

The Front Office Coordinator will support daily front office operations at a busy outpatient cancer care center. This role involves managing high-volume phone calls, greeting and assisting patients, coordinating appointments, and performing administrative tasks. The ideal candidate is experienced, organized, and comfortable working in a fast-paced, high-traffic medical environment.

Responsibilities:

• Greet patients and visitors in a professional and courteous manner
• Answer and route high-volume incoming calls
• Schedule, confirm, and update patient appointments
• Perform administrative duties such as scanning, faxing, and data entry
• Maintain patient records and update information in the system
• Coordinate communication between patients, staff, and providers
• Assist with any other front office duties as needed

Required Qualifications:

• High School Diploma or equivalent
• Minimum of 2 years of experience as a medical receptionist or in a medical office setting
• Familiarity with various health plans and IPAs
• Proficiency in Microsoft Office Suite and basic medical terminology
• Strong computer skills; experience with faxing, scanning, and handling multi-line phone systems

Preferred Skills:

• Excellent communication and customer service skills
• Ability to multitask in a high-traffic environment
• Detail-oriented and highly organized