Catering Operations Manager - Fidelity

Job Description

Job Description

Salary :   $70,000 - $80,000 / year

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

Join Bon Appétit Management Company—dedicated to Achieving Leadership in the Foodservice Industry—as a Catering Operations Manager. We are seeking an operationally savvy professional with an Ownership Mentality who takes initiative, solves problems independently, and coordinates successful on and off-premise events. You will manage the entire event lifecycle, from sales and vendor negotiation to staff supervision and financial reporting.

Key Responsibilities :

Operations & Logistics : Orchestrate the execution of events including delivery, set-up, and clean-up. Manage vendor contracts, rental equipment, and vehicle inventory. Pivot without losing momentum to accommodate last-minute orders and changing demands efficiently.

Team Leadership : Recruit, hire, train, and schedule the catering team. Manage payroll and provide constant feedback to ensure staff adhere to uniform and service standards.

Financial Management : Maintain accurate records including P&L, labor, and sales forecasting. Manage Accounts Receivable to keep invoices current (under 30 days) and produce weekly variance reports.

Culinary Collaboration : Consult with clients and Chefs to plan menus that meet budget, sustainability commitments, and quality standards regarding portioning and presentation.

Sales & Client Relations : Act as the primary liaison for clients, managing Open Houses and seasonal tastings to drive revenue. Resolve customer concerns within 24 hours.

Safety & Compliance : Enforce HACCP standards, temperature recording, and safety training. Ensure all staff utilize required Personal Protective Equipment (PPE).

Qualifications :

Experience : 3-5 years of hospitality management experience preferred (minimum 2 years required), specifically in off-premise catering and budgeting.

Competencies : Must be an Adaptable & Fast Learner comfortable with high-volume environments. Requires Strong Communication & Team Fit to effectively collaborate with diverse clients, vendors, and senior management.

Technical Skills : Proficient in web-based ordering systems, word processing, and spreadsheets.

Clearance : Must obtain and maintain property access requirements. (Rigorous site background / fingerprint process).

Language : Bilingual is preferred but not required.

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at Bon Appetit  are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site / state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy / paste the link below for paid time off benefits information.

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID :    1487072

Bon Appetit

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