Engagement Coordinator - Located in Dallas

Crossover Health Engagement Coordinator

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover's Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-soundin-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Responsibilities

The Engagement Coordinator is an essential entry-level position in the Client Success team, responsible for executing high-quality, tactical support across client-facing events, engagement initiatives, and member outreach.

• Plan, coordinate, and oversee logistics for client and member events, including webinars, health fairs, open enrollment fairs, and clinical events, with responsibility for ensuring alignment with client objectives and successful outcomes.
• Manage event communications, tracking, and preparation of marketing or educational materials
• Serve as the onsite engagement lead, guiding members through registration, appointment setup, platform navigation, and education, while independently resolving issues and representing Crossover Health as the primary client-facing resource.
• Coordinate and manage engagement calendars, ensuring proactive alignment of activities across clients and events, and exercising judgment in prioritization and resource allocation.
• Support outbound engagement efforts including proactive outreach, text campaigns, and other member outreach efforts as assigned.
• Assist in internal documentation, stakeholder communications, and basic reporting from events.
• Performs other duties as assigned.

Required Qualifications

Preferred Qualifications

Physical Job Requirements

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com.