Senior Manager, Fund Accounting

Senior Manager, Operations Manager

As a Senior Manager, Operations Manager, you will lead a team of analysts supporting ETFs, digital currency, derivatives and alternative products. You will oversee a staff of associates performing accounting and pricing functions and act as the primary contact for daily operational needs, while providing leadership and support in collaboration with other associates within the business unit.

As a leader of the team, you will provide divisional level support for all aspects of the business including risk management, operational strategy, systems improvement prioritization, communication strategy, customer/vendor/peer relationships, resource alignment, cost control, project management, business continuity and new business opportunities. In addition to operational responsibilities, the Senior Manager, Operations Manager is also passionate about mentoring staff and providing career growth opportunities to develop a hardworking team. You will collaborate with other teams within FFIO and business associates across the firm and will interact with senior members of FFIO's organizations with a high degree of autonomy.

• Provide guidance based on experience and knowledge with product development, implementation, and ongoing operations of ETFs, digital currency and alternative products
• Perform detailed review of NAVS, mils, and yields and assist in resolution of complex exception processing
• Provide functional area expertise, oversight, problem resolution, training, analysis, and reporting as required across a variety of group responsibilities
• Accountable for ensuring client requests are processed within stated service level agreements and adhere to Fidelity and regulatory guidelines
• Ensure that all processes have sufficient Risk and Compliance Controls and policies and procedures are communicated and followed
• Coordinate functions associated with the department's responsibilities, confirm they are addressed in a timely fashion, and any areas of risk are identified and mitigated.
• Monitor key performance indicators to address factors that are affecting the customer experience
• Collaborate with management to make effective use of available resources across groups and recommend changes to systems, processes, and responsibilities as needed.
• Coordinate business unit wide initiatives and effectively communicate plans to key partners
• Provide direction and partner with associates to build meaningful development plans

The Expertise & Skills You Bring

• Bachelor's degree in finance/accounting or equivalent or a Master's degree, preferred
• Good understanding of the finance industry and specifically ETFs, digital currency, derivative operations and alternative products.
• Strong understanding of accounting and back-office operations.
• Outstanding analytical, communication, conceptual thinking, project management, and problem-solving capabilities. Flexibility and the skill to both lead and contribute to teams are musts
• Strong communication skills with the ability to develop and deliver cogent, insightful presentations to all levels of finance and business leadership.
• Presence and judgment to put forward well-reasoned recommendations and engage in dialogue with key decision-makers
• Understanding of financial and accounting principles and how to apply them in business.
• Key Skills: Strategic Problem solver, Encourage and Empower Others, Focus on Innovation, Develop Talent, Lead by Example, Build Key Partnerships, Collaborator, Drive Results

• Note: Fidelity will not provide immigration sponsorship for this position.

The Accounting Teams are part of the Fund Operations division within Fidelity's Fund and Investment Operations (FFIO) business unit. The Fund Operations division provides back office operational support to Fidelity Retail and Institutional products, including books and records maintenance, securities' pricing, fund and security level performance analysis, financial reporting and tax work. The Alternative Accounting Team provides operational support for as well as performs the daily, monthly and quarterly pricing and bookkeeping for Fidelity's alternative and digital products as well as the ETF funds within FFIO.