Sales Agent - Program Advisor

Job Description

Job Description

Sales Program Advisor

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DEPARTMENT : Care Center Sales

REPORTS TO : Sales Manager

FLSA : Non-Exempt (Hourly + Incentives)

Hours of Operation : Monday-Friday 10AM-7PM

• This is a fully remote position, and all necessary equipment will be provided to ensure a productive and comfortable work environment

Why You Should Join Us!

Position Summary

The Sales Program Advisor plays a pivotal role in driving revenue growth and expanding our (English and Spanish speaking) customer base nationwide. This position is responsible for managing inbound and outbound Care Center calls, selling Interlock products, and delivering exceptional service to both internal and external clients. By understanding customer needs and providing tailored solutions, the Advisor helps ensure satisfaction and contributes directly to the success and profitability of the organization. The Advisor is also entrusted with upholding our incredible reputation in the alcohol-monitoring industry through professional, empathetic, and solution-oriented interactions.

Essential Duties and Responsibilities

Qualifications

Physical Demands & Work Environment

The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, employees are regularly required to communicate clearly—both verbally and in writing—and frequently use hands and fingers to operate phones, computers, and other office equipment.

Occasional physical activities may include standing, walking, reaching, balancing, stooping, kneeling, or crouching. This role may also require lifting or moving items up to 25 pounds.

Specific vision abilities include close and distance vision, color perception, peripheral vision, and the ability to adjust focus. The noise level in the work environment is typically moderate.

This job description is not intended to list every duty or responsibility associated with the role. Employees may be asked to perform other job-related tasks as needed. All duties are considered essential and may be modified to reasonably accommodate individuals with disabilities.

Employment is at-will, and this document does not constitute a contract or guarantee of continued employment.

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