Patient Registrar

Job Summary :

The Patient Registration Representative I is responsible for pre-registration and registration of inpatients and outpatients. This includes securing upfront collections, co-pays, and co-insurance while ensuring accuracy and hospitality. The role involves screening uninsured patients for eligibility in state programs, completing application processes, and maintaining accurate records.

Location : Whittier, California, United States

Responsibilities :

• Safeguards patient confidentiality in accordance with HIPAA regulations.
• Ensures a safe patient environment and adherence to safety practices.
• Exhibits positive guest relations skills and effective communication with patients, staff, and physicians.
• Solves problems while prioritizing patient needs.
• Completes pre-registrations, prepares paperwork, and secures upfront collections.
• Identifies and captures self-pay accounts for Hospital Presumptive Eligibility screening.
• Registers patients in a timely manner, obtaining necessary signatures and documentation.
• Enters patient demographic, medical, and insurance information accurately into the computer system.
• Follows up on incomplete information to ensure accurate registrations.
• Utilizes positive collection skills while complying with EMTALA laws.
• Educates patients about insurance coverage and financial responsibilities.
• Participates in the Performance Improvement program and actively seeks to improve skills and knowledge.
• Adheres to attendance and tardy policies.
• Answers unit phone and directs calls accordingly.
• Performs data entry into electronic medical database systems.
• Coordinates equipment / supply needs.

Required Skills & Certifications :

Preferred Skills & Certifications :

Special Considerations :

Scheduling :