Quality Technician

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In Europe, the company owns and operates sugar refineries in England and Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

OVERVIEW

The Quality Technician is primarily responsible for managing elements of SQF certification and Quality and Food Safety systems including document and record control, CAPA, and providing routine updates on the site’s Quality and Food Safety performance. This role works closely with the site’s Quality Systems Coordinator.

POSITION RESPONSIBILITIES

Administer the document control and record control programs including routine reporting of the KPIs for the program

Support the site in maintaining SQF Certification

Administer the CAPA Program including routine reporting of the KPIs for the program

Investigate consumer complaints and provide insights on trends related to consumer complaint data

Lead cross-functional Food Safety team including regular meetings with the Food Safety team to exchange information and discuss new procedures or equipment related to food safety

Implement procedures to support quality and food safety systems

Deliver training and orientation materials and maintain records associated with the program

Interact with ASR corporate staff on the systems used for document control, complaints, and CAPA

Interact with Supplier Quality to update site documentation related to new suppliers and new ingredients

Lead the GMP Inspection and Calibration Programs

Interact with the Site Pest Control Operator

Provide effective communication regarding issues, objectives, initiatives, and performance to plan via Management Review and Metrics Reporting

Practices and promotes GMPs and plant safety procedures

Performs other duties as assigned

REQUIRED EDUCATION & WORK EXPERIENCE

Bachelor’s degree in a related discipline from an accredited college / university or equivalent experience

At least 1-3 years of applicable professional experience working with quality & food safety systems

At least 2 years working in a manufacturing environment

HACCP and related food safety training with experience in the development and maintenance of HACCP Plans

SQF or other related GFSI benchmarked standard training / certification

Knowledge of Quality Assurance / Control practices and procedures

Excellent communication skills both verbal and written in English

PREFERRED EDUCATION & WORK EXPERIENCE

Advanced degree in a related field of discipline from an accredited college university

Experience working as a SQF practitioner

Experience leading an internal audit team

Experience using laboratory equipment to perform testing and analysis

Physical Requirements

The position will work in both an office and manufacturing work environment.

Potential confined space entry to conduct audits / investigations

Ability to climb stairs and ladders

Must be able to work in unregulated temperatures for periods of time

ESSENTIAL ABILITIES & CRITICAL SKILLS

Ability to analyze complex information and perform root cause analysis

Ability to recognize areas for Continuous Improvement strategies; recommend and implement CI strategies as assigned

Ability to utilize ERP information and analyze results

Ability to maintain confidentiality of proprietary business information at all times

Ability to effectively manage time, including the ability to prioritize, work within assigned deadlines, and work independently or collaboratively to accomplish organizational objectives

Ability to manage multiple tasks and projects while maintaining quality & accuracy standards

Ability to utilize Microsoft Office Suite, specifically Excel, Word, and Outlook on an Advanced Level

Ability to communicate clearly and concisely both verbally and in writing, fostering strong lines of communication across the business

Ability to troubleshoot quality issues on dry packaging lines

Quality Management

Risk Management

Planning & Scheduling

Problem-Solving

Analytical Thinking

LOCATION

• Chalmette

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.