Customer Success Manager

About OpenSesame

OpenSesame is the trusted partner for Workforce Reinvention in the age of AI. OpenSesame delivers integrated software, curated and customizable content, and expert services – embedded into existing learning, HR, and work systems – to help organizations expand their human+AI potential and thrive through change.

Learn more: www.opensesame.com/about

Internship Overview

OpenSesame seeks passionate, driven students to join our paid summer internship program and gain hands-on experience in a fast-growing, remote-first B2B SaaS company developing AI-powered products that help organizations upskill their people, transform performance, and fuel long-term growth.

In this immersive program, you’ll join the Accounting and Finance team and contribute to meaningful projects that support OpenSesame’s financial growth and success. Whether you’re supporting accounting processes that keep our financial records accurate or analyzing data to forecast company performance, you’ll play an important role in maintaining OpenSesame’s financial health and helping us grow responsibly.

Along the way, you’ll collaborate across departments, connect with company leadership, and explore how AI and automation are transforming financial analysis, reporting, and process improvement.

About the Accounting and Finance Team

At OpenSesame, our Finance and Accounting team works hand in hand to drive growth and ensure financial excellence. Together, they turn data into strategy—managing forecasting, planning, payroll, and reporting to guide smart business decisions and maintain our financial health.

Interns gain hands-on experience with key SaaS metrics like recurring revenue, ARR, and churn, while supporting reconciliations, AR collections, and expense management. By contributing to accurate insights and efficient operations, the team helps power OpenSesame’s continued success.

Performance-Based Objectives

By 2 Weeks

• Learn OpenSesame’s financial systems and processes.
• Gain exposure to SaaS financial models and recurring revenue concepts.
• Assist with reconciliations and ensuring financial records are accurate.

By 30 Days

• Take responsibility for managing tasks such as AR collections emails, expense reimbursement transactions, and bank reconciliations.
• Support the Finance team in updating forecasting models and analyzing historical trends.
• Contribute to financial reports and provide insights for decision-making.
• Explore how AI tools can automate data analysis, streamline reconciliations, or enhance reporting accuracy.

By 60 Days

• Take ownership of a project that improves accuracy, efficiency, or visibility in accounting or finance workflows.
• Present your findings from your project to the Finance & Accounting team or leadership, highlighting measurable impact and key takeaways.

Creative Project Requirement: As part of your application, you are required to submit a creative project that helps us get to know you beyond your resume. You’re encouraged to choose any format that best represents you — for example, a short video (under 5 minutes), slide deck, written reflection, cover letter, vision board, Miro board, or another medium that showcases your ideas and personality.

In your project, please answer the following three questions:

• How do you see OpenSesame fitting into your career journey or long-term goals?
• What strengths, skills, or perspectives will you bring to OpenSesame to make an impact and contribute to our mission?
• What excites you most about working with AI, and how do you think it can shape the future of learning and work?

You’ll share a link to your project as part of your application. To ensure your project is effectively reviewed, please keep it concise and focused. Think of it as your opportunity to show us how you bring ideas to life and what makes your perspective stand out. We’re drawn to curiosity, creativity, and authentic expression.

Additional Program Details

Application Closes: Friday, 27th February 2026

Program Dates:

• Anticipated Start: Tuesday, 16 June 2026
• Anticipated End: Friday, 28 August 2026 (We can adjust up to two weeks earlier for students returning to school before the program concludes)

Commitment:

• Full-time (40 hours/week)

Eligibility and Location:

• Must be a current student enrolled in a college/university program or have graduated within the past 12 months (undergraduate, postgraduate, or associate programs accepted)
• This position is fully remote and can be based anywhere in the U.S.

Compensation:

• Standard: $18/hour

Fully Remote Role: Interns must have a personal computer and access to consistent high-speed internet during working hours.

Opportunities and Expectations: OpenSesame’s internship program is immersive and growth-focused, pairing each intern with a dedicated mentor and offering meaningful, hands-on projects that make an impact. You’ll also take part in professional development sessions, networking opportunities, and book club discussions, receive volunteer time off to give back to your community, and gain full access to our course catalog for your own learning and development.

Interview Process: When you apply, you’ll submit one application, which includes your creative project and team preferences. After the application review, selected candidates will be invited to a virtual OpenSesame webinar to learn more about our company, culture, and internship program. Following the event, all candidates will move forward to interviews with the hiring manager and team for the department they’re being considered for.

Ready to make an impact? Apply now and bring your creativity, energy, and problem-solving skills to OpenSesame. We’re excited to see what you’ll bring to the table!

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.