ServiceNow Developer

Job Description

Job Description

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Experience: 3+ years of experience working as a ServiceNow Developer. 2+ years of experience with CMDB, ServiceNow Discovery, and Asset Management. Strong experience in ServiceNow platform development, including custom scripting (Business Rules, Client Scripts, UI Actions), workflows, and reporting. Experience with ServiceNow ITSM modules (Incident, Problem, Change, Request, etc.). Familiarity with ServiceNow integration capabilities, including SOAP/REST web services and MID Server-based integrations.
• Skills & Knowledge: Proficiency in ServiceNow CMDB, Data Model, and best practices for CI relationship mapping. Strong understanding of ITIL processes, particularly related to Configuration Management. Hands-on experience with ServiceNow Discovery tool and configuration of probes and sensors. Excellent troubleshooting, debugging, and problem-solving skills. Familiarity with JavaScript, HTML, and web technologies. ServiceNow Certified System Administrator (CSA) certification; ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) in CMDB is a plus.