Laundry Supervisor

Job Description

Job Description

JOB SUMMARY

The Laundry Supervisor is responsible for overseeing the day-to-day operations of the laundry department, ensuring the effective and efficient washing, drying, folding, and delivery of linens, and other laundry items. The Laundry Supervisor ensures that all laundry processes are in compliance with health, safety, and cleanliness standards, and leads a team to meet quality and production targets while maintaining a positive, fun and organized work environment.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Supervise Laundry Operations : Manage the daily laundry processes, including washing, drying, ironing, folding, and sorting linens, uniforms, and other laundry items.
• Team Leadership : Lead, train, and supervise a team of laundry attendants to ensure high-quality service and productivity.
• Quality Control : Ensure all laundry is cleaned, folded, and delivered according to company standards. Inspect linens and laundry items for any damage, wear, or defects.
• Inventory Management : Monitor laundry supplies (e.g., detergents, fabric softeners) and order necessary stock when inventory levels are low. Maintain records of inventory and usage.
• Equipment Maintenance : Oversee the proper use and maintenance of laundry equipment, including washers, dryers, irons, and folding machines. Ensure equipment is clean, well-maintained, and functioning properly.
• Health & Safety Compliance : Adhere to all safety and sanitation standards, ensuring the laundry area is clean, organized, and free from hazards. Enforce proper handling and storage of chemicals and detergents.
• Scheduling : Create and maintain work schedules for laundry attendants to ensure adequate staffing during peak times. Ensure staff adhere to attendance and punctuality standards.
• Customer Service : Ensure the timely and accurate delivery of laundry items to other departments, guests, or clients as per the company's standards.
• Record-Keeping : Maintain accurate records of laundry volumes, service requests, inventory, and employee performance.
• Problem-Solving : Address any issues or concerns related to laundry operations, including damaged items or equipment malfunctions. Provide solutions and escalate when necessary.
• Budgeting & Cost Control : Assist in managing the department's budget by monitoring costs related to laundry supplies, energy consumption, and labor.

QUALIFICATIONS / REQUIREMENTS

The requirements listed below are representative of the knowledge, skill, and / or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Saracen Casino Resort is an Equal Opportunity Employer.