Essential Duties and Responsibilities
- Maintains expert level of product knowledge and applications.
- Articulates technology and product positioning to both business and technical users.
- Uses knowledge of the market and competitors to identify and develop the companys unique selling propositions and differentiators. Identifies product development needs
- Responds to functional and technical elements of RFIs / RFPs
- Researches and builds relationships with new customers to strategically align the company product development.
- Listens, understands, and conveys customer requirements.
- Identifies customers needs and sales opportunities to help future growth
- Performs technical / product training for both sales representatives and customers at targeted accounts.
- Maintains accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
- Identifies potential customers, and the decision makers within the customers organization
- Coordinates and supports industry functions, Trade Shows and conferences and provides feedback and information on market and competitive assessments.
- Resolves customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
- Supports forecasting, for both monthly and annual planning
- Supports domestic and international sales representatives with switch inquiries
- Independently generates pricing for custom switch opportunities and foster collaborative relationship with engineering to support new opportunities
- Provides input monthly for business development report
- Leads technical customer engagements independently from initial pre-RFQ stage to post-delivery field support
Qualifications :
Bachelors of Science degree in Electrical Engineering, Mechanical Engineering, or equivalent1-5 years of Engineering experienceMust be U.S. CitizenStrong product knowledge and technical competencyRead architectural, mechanical and electrical blueprints and have a solid understanding of basic electrical and mechanical specificationsMust be able to manage competing priorities and multiple projects under tight deadlinesMust possess strong communication skills including ability to effectively present information and respond to questions.Ability to work with challenging customers and make sound decisionsAbility to identify problems and provide recommendations / solutions proactivelyWilling to put in extra effort / time to complete the assignment and ensure the customer is satisfiedAbility to execute an action plan / task and achieve the objectives with minimum supervisionAdvanced computer proficiency using Microsoft Office SuiteProficient in Microsoft Visio and SolidWorksA solid understanding of network communications technology Internet, Intranet, VPN, TCP / IP, Ethernet, etc.Strong communication, Interpersonal, organizational skills and presentation skillsAvailable for Travel up to 25%Knowledge, Skills and Abilities :
Planning : An ability to think ahead and plan over a 1-3 year time spanValues : Commitment to company valuesCommunication Skills : Has a proven track record of successfully interfacing on a regular basis with customers as well as other departments in the organization. Excellent interpersonal and communication skills including presentation skillsTeamwork Skills : Demonstrates ability to lead team activities in such a manner as to achieve common goals, objectives and group commitmentsDecision Making and Problem-Solving Skills : Demonstrates ability to take action in solving strategic business and technical problems in-line with the overall company goals and objectives.Physical Requirements :
Able to read documents and computer screenAble to sit / stand for long periods of timeAble to type on a computer keyboardAble to communicate through a telephoneAble to communicate with customers and co-workersAble to lift, push, pull and carry a minimum of 20 lbs (ex. travelling case and tradeshow materials)Work Arrangement : Onsite
Pay Range : $110,000.00 - $135,000.00 annually
Bonus Eligible : This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.