Account Manager - SMB Sales

Account Manager - SMB Sales

At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end : from customer acquisition to scheduling, billing, payments, and beyond.

Our vision is simple but powerful : empower the world's mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive.

WorkWave is looking for a driven Account Manager who possesses strong consultative and presentation skills. You will be responsible for learning how to navigate a Field Service software solution, provide online demonstrations, and consistently achieve a monthly quota.

Why Join Now :

We're at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we're unlocking new ways to deliver value to our customers, and new opportunities for our team. WorkWave operates in a field service management market that's accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.

WHAT YOU'LL DO :

• Proactively engage with assigned SMB RealGreen customer accounts to understand business needs and communicate product value
• Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health
• Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities
• Deliver tailored product demonstrations aligned to customer priorities and demo certification standards
• Manage the expansion sales cycle : from discovery, negotiation, and closing (including preparation of sales agreements)
• Upsell and cross-sell additional products and services to drive ARR
• Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas
• Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce

WHAT YOU'LL BRING :

The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.

WHAT YOU SHOULD KNOW ABOUT US :

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT :

A GLOBAL COMPANY WITH A LOCAL PRESENCE :

RELAX, WE'VE GOT YOU COVERED :

AND BEYOND...

GROW WITH US :

JOIN OUR WINNING TEAM!

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status : Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

WorkWave supports salary transparency, however please note that salary estimates provided by websites (, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

$65,000 - $105,000 a year

Compensation details : 65000-105000 Yearly Salary

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