Talent.com
Helpdesk Technician (Senior)
Helpdesk Technician (Senior)Belay Technologies • Howard County, Maryland, USA
Helpdesk Technician (Senior)

Helpdesk Technician (Senior)

Belay Technologies • Howard County, Maryland, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Belay Technologies has been voted Baltimore Business Journals (BBJ) Best Places to Work 2019 runner up in 2020 and a finalist in 2021!

Belay Technologies is seeking aHelpdesk Technician to join our intel team. The Help Desk Supportis primarily responsible for the administration of the help desk and help desk ticketing system including administration and maintenance of the IT asset register.

Candidates should have the following qualifications :

  • TS / SCI with polygraph is required
  • High school / GED with nine (9) years of experience
  • Equivalent education and experience :

Associate degree and seven (7) years of experience

Candidates are desired to have the following skills :

Responsibilities include but are not limited to the following :

  • Installing hardware and software for the network.
  • Administration of the help desk and help desk ticketing system.
  • Administration and maintenance of the IT asset register.
  • Keeping systems operating efficiently by performing any necessary upgrades and repairs.
  • Planning a strategy to maintain system security on the computers and the network as a whole.
  • Assigning and updating security permissions for the system network.
  • Training or directing users on the correct use of software and hardware within the system.
  • Performing problem-solving tasks when alerted by a user or monitoring system.
  • Experience with computers and mobile devices
  • General computer troubleshooting experience.
  • Resourcefulness and problem-solving aptitude.
  • Excellent communication skills.
  • Perks and Benefits :

  • 8 weeks paid leave - 4 weeks of personal leave 3 Yay! days take off on your birthday11 paid holidays and optional leave up to 6 days through Belays volunteer program
  • 10% matching in 401(k) contributions vested on day one
  • $5000 annual training / tuition
  • Student Loan Repayment Program
  • 100% company-funded HSA
  • Rich medical coverage (100% coinsurance)
  • Dental coverage including orthodontia
  • Up to $420000 in life insurance premiums 100% company funded
  • Amazon Prime gym reimbursement monthly lunches games and prizes
  • Pet adoption program generous referral bonus program fun events and more!
  • At Belay we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience education specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks a flexible work-life balance and career development.

    Salary Range : $114000 to $200000

    Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia Maryland (Baltimore / Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD as well as state-of-the-art commercial products. We hire software engineers web designers test engineers systems engineers systems administrators database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military / veteran status or other characteristics protected by law.

    Key words : Full Clearance Fort Meade SDVOSB Service-Disabled Veteran-Owned Small Business DoD full scope.

    Required Experience :

    Senior IC

    Key Skills

    Computer Hardware,Mac Os,Active Directory,VMware,ConnectWise,HP Service Manager,Microsoft Windows Server,Mobile Devices,Windows,Help Desk,Operating Systems,Remedy

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 114000 - 200000

    [job_alerts.create_a_job]

    Helpdesk Technician • Howard County, Maryland, USA

    [internal_linking.related_jobs]
    Cybersecurity Senior Helpdesk Technician Data, Training, Troubleshooting

    Cybersecurity Senior Helpdesk Technician Data, Training, Troubleshooting

    Erias Ventures • Howard County, Maryland, USA
    [job_card.full_time]
    Erias Ventures was founded to serve its customers with an entrepreneurial mindset.Our staff includes technical experts working across multiple disciplines bringing diverse perspectives to every pro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Pharmacy Technician - Community

    Pharmacy Technician - Community

    Optum • COLUMBIA, Maryland, United States
    [job_card.full_time]
    Explore opportunities with PharmScript.PharmScript is one of the nation's leading pharmacies, partnering with long-term and post-acute care facilities to supply medications to thousands of resident...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    UPMC Hanover ENT

    UPMC Hanover ENT

    HealthEcareers - Client • Hanover, PA, USA
    [job_card.full_time]
    UPMC -Hanover, Otolaryngology Physician Opportunity in Central Pennsylvania.Hanover, Pennsylvania w / ability to rotate to "New" Historic Gettysburg location. Join a leading healthcare team as an Oto...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Direct Support Professional (DSP) | Part-Time

    Direct Support Professional (DSP) | Part-Time

    Benchmark Human Services • Westminster, MD, United States
    [job_card.part_time]
    Benchmark is a national leader in providing programs to individuals with disabilities and mental illness.Accept challenges, but even greater self-fulfillment when you've made a positive change in a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    WBCE Adjunct Faculty – Auto-Tech

    WBCE Adjunct Faculty – Auto-Tech

    InsideHigherEd • Westminster, Maryland, United States
    [job_card.full_time]
    CategoryAdjunct FacultyApplication DeadlineThis position is open until filled.DepartmentWorkforce, Business, and Community Education (WBCE)Contact Jeremy Roop - jroop@carrollcc.See Non-Credit Adjun...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Tier I Helpdesk Analyst - LOCAL REMOTE ONLY

    Tier I Helpdesk Analyst - LOCAL REMOTE ONLY

    RCG, Inc. • Suitland, MD, United States
    [filters.remote]
    [job_card.full_time]
    Citizen or Permanent Resident eligible for.Hourly rate : $18 - $20 per hour.IT services to government clients.This role is ideal for IT professionals who enjoy solving problems, helping users, and k...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Help Desk Technician II

    Senior Help Desk Technician II

    CGS • Arlington, Virginia, United States, 22201
    [job_card.full_time]
    Senior Help Desk Technician II.CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management...[show_more]
    [last_updated.last_updated_30]
    Travel Cath Lab Tech - $2,275 to $2,523 per week in Frederick, MD

    Travel Cath Lab Tech - $2,275 to $2,523 per week in Frederick, MD

    LRS Healthcare • Columbia, Maryland, US
    [job_card.full_time]
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Technician

    Service Technician

    Donaldson • Silver Spring, MD, US
    [job_card.full_time]
    The Donaldson Group, a recognized leader in multifamily property management, is seeking a skilled and dependable Service Technician to support the maintenance operations of (Aspen Hill), a 202-unit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Electronic Technician

    Electronic Technician

    Crown Cork & Seal USA, Inc. Careers • HANOVER, Pennsylvania, US
    [job_card.full_time] +1
    At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world.We do this by delivering innovative packaging that offers significant value fo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,275 to $2,523 per week in Frederick, MD

    Travel Cath Lab Tech - $2,275 to $2,523 per week in Frederick, MD

    AlliedTravelNetwork • Columbia, Maryland, US
    [job_card.full_time]
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified Cath Lab Tech in Frederick, Maryland, 21701!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Broadband Network Technician

    Manager, Broadband Network Technician

    Astound • Lanham, MD, United States
    [job_card.full_time]
    Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected wi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Anesthesiologist Needed for Locum Tenens Coverage at Facility in Hanover, Pennsylvania

    Anesthesiologist Needed for Locum Tenens Coverage at Facility in Hanover, Pennsylvania

    LocumTenens • Hanover, Pennsylvania, United States
    [job_card.full_time]
    This Job at a Glance Job Reference Id : ORD-203437-MD-PA Title : MD Dates Needed : 1 / 5 - Ongoing Shift Type : Day Shift Assignment Type : OR Call Required : Negotiable Board Certification Required : Yes J...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Installation Tech Helper

    Installation Tech Helper

    Pella Mid-Atlantic • Beltsville, MD, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Pella Mid-Atlantic is the area’s leading distributor of Pella window and door products.Our products are backed with over 90 years of innovation and experience in the industry and are designed...[show_more]
    [last_updated.last_updated_30]
    Mobile Device Technician

    Mobile Device Technician

    Dexian - DISYS • Washington, DC, US
    [job_card.full_time]
    Provide modern smartphone and tablet technology for remote and local users across 8 building campus.Provide support for new and ongoing Mobility related projects. Provide support for mobile device m...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Quality Technician

    Quality Technician

    Executive Avail-A-Search • Hanover, PA, US
    [job_card.full_time]
    Quality Technician – Hanover, PA The Opportunity : Our client is a high-tech (metals-based) contract manufacturer who has hired us to seek out a Quality Technician for their Hanover, PA location.Thi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Desktop Support Technician (Washington)

    Desktop Support Technician (Washington)

    US Tech Solutions • Washington, DC, United States
    [job_card.full_time]
    Months with possibly extension.Unbox, image, box and provision PC devices to all client staff.Schedule appointments with client staff to confirm Day 1 Provisioning including setup of Email, Office,...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Cath Lab Tech - $2,966 per week in Frederick, MD

    Travel Cath Lab Tech - $2,966 per week in Frederick, MD

    Care Career • Columbia, Maryland, US
    [job_card.full_time]
    Cath Lab Technicians are vital team members who assist doctors during invasive cardiovascular procedures such as angioplasty, cardiac catheterization, and electrophysiology.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]