Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every customer experience is top notch in quality Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues Take an active role in selling Graybar goods and services on inbound calls Provide support on product selection and application Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
Skills & Requirements
Shift and Hours: Monday - Friday; 8 am to 5 pm
Compensation Details: The expected starting rate of pay for this position is $19.50 per hour, depending on experience.
The Value of Graybar
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
Customer Service Representative • Grand Rapids, MI, US
Customer Service Representative.Part time, 10-20 hours per week.Assist customers with finding the books they need, either in person or over the phone, placing special orders, ringing up customers t...[internal_linking.show_more]
TP Customer Service RepresentativeTP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline thei...[internal_linking.show_more]
About the Role We are seeking a Customer Support Sales Representative “CSR” to drive sales growth and deliver exceptional service.This role is ideal for a results-driven professional with a passion...[internal_linking.show_more]
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.Together, over 6,500 dedicated professionals will d...[internal_linking.show_more]
The Customer Account Representative.Assists at the counter with walk in customers.Non-exempt hourly pay, based on experience.Responds to inbound phone calls, emails, or website queries from custome...[internal_linking.show_more]
Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you'll be the firs...[internal_linking.show_more]
Patient Service RepresentativeDay Shift (United States of America).Hours: Monday - Thursday 8am-5pm & Friday 8am-3pm.We have the great privilege of helping patients and families re-build their live...[internal_linking.show_more]
Are you passionate about helping people and providing exceptional customer service? Join our team as a.Member Services Representative (MSR).Network Partner, Xtend, and become an essential partner t...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
Job Title: Patient Services Representative.Available to work: 8AM - 6PM; Monday - Friday, Weekends as required.Location: Grand Rapids Business Operations Center.Patient Services Agents are responsi...[internal_linking.show_more]
Patient Service RepresentativeDay Shift (United States of America).Hours of Operation: 7:00A-6:30P Mon-Thurs, 7:00A-5:30P Friday.We have the great privilege of helping patients and families re-buil...[internal_linking.show_more]
At Arbon Equipment, a Rite-Hite Company, your work makes an impact.We deliver industry-leading solutions that keep workplaces safe, productive, and efficient.When you join Arbon Equipment, you're n...[internal_linking.show_more]
To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.Be flexible in regard to ...[internal_linking.show_more]
Remote Customer Service Representative - Part-TimeLocation:RemotePay:$15/hour Type:Permanent, Part-Time (approximately 2530 hours per week) with the potential to transition to full-timeAbout the Ro...[internal_linking.show_more]
Are you passionate about helping people and providing exceptional customer service? Join our team as a.Member Services Representative (MSR).Network Partner, Xtend, and become an essential partner t...[internal_linking.show_more]
The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support.This role engages directly with walk-in customers, coord...[internal_linking.show_more]
As a Customer Service Representative.As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for c...[internal_linking.show_more]
B2B Sales Representative- IT Managed Services (Grand Rapids).Corporate Technologies, LLC is seeking a dynamic sales professional to join our IT Managed Services team.If you have the drive and initi...[internal_linking.show_more]
