Medical Customer Service Assistant

A company is looking for a Medical Customer Service & Collections Assistant.

Key Responsibilities

Serve as the primary contact for patient billing inquiries and assist in understanding billing statements

Facilitate communication between patients, the business office, and payors for account resolution

Manage and resolve outstanding balances in a fast-paced environment

Required Qualifications

Experience with Microsoft Office applications and healthcare systems preferred

Background in a medical billing environment with knowledge of third-party payers and terminology preferred

Bi-lingual in Spanish or Somali is a plus

Ability to prioritize and complete tasks in a timely manner

Strong interpersonal skills are essential