Order Taker

Benefits : 401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Location : 1771 SW 7th Ave Pompano Beach Florida Company : EC Ruff Marine Employment Type : Full-Time

About Us : EC Ruff Marine is a premier provider of top-notch marine services and products, committed to delivering unparalleled customer experiences. We are seeking a diligent and customer-oriented Order Taker to join our team and support our growing operations.

Job Description : As an Order Taker at EC Ruff Marine, you will play a crucial role in managing customer orders with precision and efficiency. Your responsibilities will include processing orders, offering product information, and ensuring seamless order fulfillment, all while providing excellent customer service.

Key Responsibilities :

Receive and process customer orders via phone, email, or in person

Confirm order details for accuracy and completeness

Provide detailed product information and answer customer inquiries

Collaborate with other departments to ensure timely and accurate order fulfillment

Address and resolve customer complaints and issues professionally

Maintain accurate and organized records of orders and transactions

Assist in inventory management and stock replenishment as needed

Perform additional duties as assigned to support overall operations

Qualifications :

High school diploma or equivalent; additional education or training in customer service is a plus

Previous experience in a customer service or order-taking role is preferred

Strong communication and interpersonal skills

Excellent attention to detail and organizational skills

Ability to multitask and thrive in a fast-paced environment

Proficiency in basic computer applications (e.g., MS Office, Quick Books order management systems)

Positive attitude and a collaborative team player

Benefits : 401(k) matching

Health, dental, and vision insurance

Retirement plan options

Paid time off and holidays

Opportunities for career advancement

A supportive and inclusive work environment

How to Apply : Interested candidates are encouraged to submit their resume and a cover letter detailing their qualifications and experience to kmcfarlane@ecruffmarine.com with the subject line "Order Taker Application – [Your Name]." Applications will be reviewed on a rolling basis until the position is filled.

EC Ruff Marine is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.