Join the Crew!
ISMIRA Agency is excited to invite enthusiastic candidates to apply for the position of Server with Virgin Voyages!
WHAT WE OFFER :
- Work aboard brand new vessels, experiencing the unique Virgin Voyages lifestyle and philosophy while growing your career.
- Contracts typically last 4-6 months, while entry-level positions may extend to 7 months.
- Enjoy complimentary meals, accommodation, coffee, soft drinks, and limited-speed Wi-Fi during your time onboard.
- We take care of your essential expenses, including STCW certification, joining tickets, Pre-Employment Medical Examination (PEME), necessary visas, and joining expenses such as transfers and hotel accommodations.
KEY RESPONSIBILITIES :
Deliver an exceptional experience to our guests at all times.Have comprehensive knowledge of the menu items, cooking methods, and beverage selections available in your assigned outlet.Know table arrangements, capacities, operating hours, and menus in your designated restaurant or outlet.Prepare tables according to restaurant standards, ensuring cleanliness and organization, aligned with company and USPH regulations.Greet Sailors as they arrive and bid them farewell as they depart your tables.Present the menu and recommend food and beverage options enthusiastically.Fulfill dietary requirements and note special requests for communication with the Matre dhtel and Galley.Take orders efficiently and update Sailors about any food delivery delays.Ensure timely delivery of food, monitoring temperature and presentation standards according to service procedures.Engage with each table, gathering feedback to guarantee Sailor satisfaction.Utilize restaurant products and equipment economically, adhering to proper handling guidelines.Report Sailor issues, special requests, and complaints to your Supervisor or Manager, while helping to resolve them whenever possible.Accurately enter Sailor orders into the system and monitor for necessary corrections.Familiarize yourself with all available cruise services and features to assist Sailor inquiries competently.Comply with the company’s alcohol policy, notifying the Restaurant Manager if violations occur.Assist with embarkation / disembarkation and luggage handling as needed.Perform additional tasks in restaurant, Room Service, and Crew Dining Service as required.WHAT YOU NEED :
Minimum age of 21.At least 2 years of recent experience as a Waiter / Server on a cruise ship or in a 4 / 5-star hotel / resort or restaurant.Passion for service and a positive attitude, even when handling guest complaints.All necessary STCW certification for this role.Strong English language skills, both written and verbal.Eligible Nationalities : We can process applications from candidates of Russia, Ukraine, Moldova, Belarus, Georgia, Armenia, Azerbaijan, Turkey, Cyprus, Israel, Greece, Portugal, Spain, Italy, France, Germany, Switzerland, and the United Kingdom.