ServiceNow -Enterprise Service Management (ESM) Manager - Tech Consulting - Open Location

Location : Anywhere in Country

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.

ServiceNow Consulting Manager – Enterprise Service Management (ESM)

Opportunity

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client‑visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

Key Responsibilities

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Skills and Attributes for Success

Here, you’ll serve a wide portfolio of clients—each with their own backgrounds, strengths, and ambitions. You’ll make a visible impact on projects that cross borders and challenge conventional wisdom.

Required Qualifications

Preferred Qualifications

What we look for

We seek individuals who are technically proficient and possess leadership qualities. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients.

What we offer you

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on‑going basis.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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