Remote Benefits Agent – Credit Union Members

Location:

• 100% Remote (U.S.

Based) Compensation:

• $90,000–$120,000 per year Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals Employment Type: Full-Time | Flexible Hours Overview AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists .
• In this role, you’ll assist families and individuals across the United States in understanding and accessing essential benefit programs.
• This is a fully remote position with flexible scheduling and structured support.
• We provide all training, mentorship, and pre-scheduled client consultations—no cold calling or door-to-door outreach required.
• If you enjoy helping others, communicating clearly, and working independently, this is a great opportunity to build a meaningful career from home.
• Responsibilities Conduct scheduled virtual consultations with clients via Zoom.
• Identify client needs and guide them through available benefit options.
• Explain policies and enrollment steps in a clear, professional manner.
• Maintain accurate client records and manage follow-up communication.
• Deliver high-quality customer service and build long-term client relationships.
• Participate in regular training and team meetings to enhance your skills.
• Qualifications Strong verbal communication and interpersonal skills.
• Organized, dependable, and able to work independently.
• Confident using video conferencing platforms and digital tools.
• Motivated by service-oriented, purpose-driven work.
• Prior experience in customer service, sales, or client relations is helpful but not required.

Requirements:

• Authorized to work in the United States.
• Reliable internet connection and a Windows-based computer with webcam access.
• Training and Support AO Globe Life provides every team member with thorough onboarding, including product knowledge, compliance standards, and client interaction strategies.
• Ongoing mentorship and weekly virtual sessions help strengthen communication, leadership, and client service skills.
• Our team structure emphasizes collaboration, growth, and accountability.
• You’ll have access to leaders and mentors who are committed to helping you succeed both professionally and personally.
• What You Can Expect At AO Globe Life, you’ll work remotely from anywhere in the U.S. while maintaining a clear structure and team connection.
• Our approach balances independence with support—allowing you to manage your schedule while meeting client and team goals.
• This role offers long-term career growth potential through continued learning, advancement opportunities, and the chance to take on leadership responsibilities over time.
• We value professionalism, reliability, and a strong sense of purpose in everything we do.
• If you’re looking for more than just a job—if you want to build a lasting, impactful career helping people protect what matters most—this position is a great fit.
• Who Succeeds in This Role Communicative, empathetic individuals who value service and professionalism.
• Organized, focused professionals who can manage multiple priorities remotely.
• Growth-minded people who appreciate ongoing learning and development.
• Team players who enjoy collaboration while thriving independently.
• Experience in customer-facing roles is beneficial, but we’re primarily looking for individuals with strong integrity, a good work ethic, and the willingness to learn.
• About AO Globe Life For over 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide.
• We proudly serve union members, credit unions, and veterans , offering financial protection programs that help families prepare for the unexpected.
• As a fully remote organization, we focus on service, stability, and opportunity.

Our mission is simple:

• to support families while empowering our team to grow personally and professionally.
• Every member of AO Globe Life contributes to that mission through dedication, teamwork, and integrity.
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