Associate Director of Counseling & Psychological Services - (Administrator II) - Counseling and Psychological Services

Working Title

Associate Director

Administrator Level (for MPP positions only)

This position is an MPP Level II in the California State University Management Personnel Plan (MPP), reporting to the Director of Counseling and Psychological Services.

SF State  University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing Francisco State is a 100% Smoke / Vapor-Free Campus. Smoking or Vaping of any tobacco / plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Counseling & Psychological Services

Appointment Type

At-Will

Time Base

Full-Time (1.0 FTE)

Work Schedule

Monday through Friday, from 8 : 00am to 5 : 00pm

Anticipated Hiring Range

$9,750.00 to $10,000.00 Per Month ($117,000.00 - $120,000.00 Annually)

Salary is commensurate with experience.

Position Summary

Reporting to the Director of Counseling & Psychological Services (CAPS), the Associate Director provides leadership and management functions for clinical service delivery, as well as clinical consultation to the department’s staff and faculty, and to the campus community around mental health emergencies. Responsibilities include : overseeing collection and analysis of data related to clients and clinical services; participating as a member of the CAPS Management Team and serving as the acting Director in their absence; providing administrative supervision to all clinical counselors and clinical supervision of case managers; coordinating clinical services for students with other campus units, as well as community mental health providers; participating as a core leadership member of the Action Care Team; and providing, outreach, workshops, consultation, supervision, and crisis response. The Associate Director is actively involved in CAPS delivery providing technical and clinical assistance in the implementation of improvements in access and awareness. The incumbent works closely with the Director in the development and maintenance of policies and procedures in adherence to federal, state, and system guidelines, as well as provides training and updates to the professional staff regarding assigned program responsibilities. The Associate Director works under limited supervision. Success in this role comes through collaboration with the Director, administrative staff, campus partners and a diverse population of students. The incumbent acts as the Director’s proxy with the University. This position requires strong leadership, management, and supervisory skills to promote the development and wellbeing of each student; supports the professional development of staff; oversees compliance with state licensing regulations, University policies and procedures, and industry best practices; and maintains the position of the CAPS program as a leader in counseling and psychological services. This position also requires a strong knowledge of mental health principles and practices. This job requires significant customer contact and service, including numerous interruptions. Evening and weekend work is required several times per month for special events and trainings.

Position Information

Training, Development, and Supervision

The incumbent plans, develops and manages on- and off-boarding of all new hires; mentors, coaches and provides technical assistance to counseling staff, ensures consistent application of the department’s philosophy, curriculum, processes, and procedures; recruits, hires, trains, supervises, and evaluates all administrative and clinical staff, including professional staff, student staff, interns, and volunteers, and manages the participation and observation system of the department.

Program Operations

The incumbent manages and oversees the implementation of policy, procedures, and systems for operating the department in accordance with state licensing regulations, University policies and procedures. This includes staff scheduling, work management, time reporting and absence management, data management and analysis, customer service, purchasing, and implementing systems for communication, record keeping, reporting, and assessment and planning. The incumbent provides direct clinical consultation to the case management team that works within CAPS as well as those case manager and counselor positions that work closely with Residential Life, and University Police. The incumbent providers a lead role in the day-to-day clinic functioning, consults, trains and supports the front desk as needed; and serves in place of the Director when the Director is offsite.

Facility, Health and Safety Management

The incumbent assists in managing aspects of the physical facilities to ensure a safe, healthy, enriching, and well-maintained environment, including purchasing; emergency and safety planning and coordination in conjunction with the University partners; and ensuring adherence to all licensing requirements and quality indicators. The incumbent assists in overseeing the health and safety program including regulatory compliance, and training needs.

Professional Behavior

• Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles.
• Promotes and ensures the application of human resources professional responsibilities and ethical standards.

Other Duties as Assigned

Minimum Qualifications

The successful candidate must have an earned Master's degree from a regionally-accredited university, an earned doctorate is strongly preferred, in counseling psychology, clinical psychology, counselor education, social work, marriage and family, or other closely related discipline; must have had a supervised internship, supervised field placement, or equivalent as part of the requirement for the degree, which included clinical assessment, counseling and crisis intervention, preferably with a diverse college age population; must hold appropriate and current California state licensure, or hold appropriate and current licensure in another state or province and be able to successfully obtain California state licensure within one year of appointment; and have at least 5 years of work experience in student mental health and / or community mental health, including 3 years of administrative leadership experience. Additionally, the successful candidate must have extensive knowledge of, and strong capacity in, human resource management, fiscal planning / reporting, and service optimization.

Preferred Qualifications

The candidate is required to have general knowledge of local, state, and federal regulations (including HIPAA, FERPA, and the Jeanne Clery Act) pertaining to mental health care delivery systems. The ideal candidate will have demonstrated ability to interpret technical procedures and regulations, credentialing, and certifications of staff training / qualifications. The ideal candidate will also have previous experience in managing varied campus teams / groups such as case management teams or counselors in residential life teams. Working knowledge of college mental health services IACS (International Accreditation of Counseling Services) accreditation standards is preferred. Experience working with electronic medical record documentation system.

The successful candidate will demonstrate excellent oral and written communication, and clear analytical thinking and reasoning.

The successful candidate will also have significant experience in managing complex budgets.

The successful candidate must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff, possess a demonstrated commitment to diversity and inclusion, and be cognizant of issues of difference, power, and privilege, and how they manifest themselves in higher education environments.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at and questions may be sent to

The Human Resources office is open Mondays through Fridays from 8 . to 5 ., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and / or any other component of this position is subject to change or cancellation at any time.