Program Manager / Technical Lead

Program Manager / Technical Lead (Site Lead)

The On-Site Program Manager / Technical Lead (Site Lead) oversees all contractor work performed under the DHS Office of Intelligence and Analysis (I&A) Watch and Open Source Support Services contract. Serving as the single point of contact for the COR, this role ensures completion of all task order deliverables, maintains quality standards, resolves performance issues, and manages resources within prescribed timelines and funding parameters while supporting a 24 / 7 / 365 operational environment.

Key Responsibilities

• Provide on-site leadership for all contractor personnel supporting Intelligence Watch and Open Source Intelligence (OSINT) operations.
• Ensure execution of all SOW tasks and deliverables, maintaining presence during core business hours and availability to support 24 / 7 / 365 operations as required.
• Manage, train, and develop a team of skilled, tech-savvy intelligence support personnel, including scheduling, coverage, and performance oversight.
• Establish and enforce SOPs, workflows, and deliverables for OSINT and Watch operations.
• Maintain accurate activity logs and track task status to support RFIs and leadership updates.
• Manage task prioritization, distribution, and completion in accordance with SOPs and mission priorities.
• Coordinate and communicate with I&A leadership, contract staff, and management to ensure mission alignment and responsiveness.
• Prepare and submit weekly activity reports summarizing project support, staff coverage, and performance metrics.
• Serve as the primary liaison for quality assurance, compliance, and contract performance management.
• Ensure all contractual obligations, deliverables, and reporting requirements are fulfilled on time and within scope.

Minimum Qualifications

Desired Qualifications

Additional Details

Security Note

All applicants must be U.S. citizens and maintain eligibility for a U.S. government security clearance. Existing DHS suitability is preferred.

About DarkStar Intelligence

DarkStar Intelligence is a Service-Disabled Veteran-Owned Small Business (SDVOSB) committed to advancing national security through mission support and tradecraft development. We prioritize both client satisfaction and employee retention, delivering high-quality, intelligence-based solutions grounded in our "Core Four" values :

We are mission-driven and results-oriented, striving to make our country safer through every task we undertake.

Equal Employment Opportunity (EEO) Commitment

At DarkStar Intelligence LLC, we are committed to maintaining a professional and legally compliant work environment where individuals are treated with respect and fairness. We adhere strictly to all applicable Equal Employment Opportunity (EEO) laws and regulations. Employment decisions at DarkStar are made solely on the basis of individual qualifications, performance, and business needs. We prohibit discrimination in all aspects of employment-including hiring, compensation, promotion, training, discipline, and termination-on the basis of : Race or color, Religion, Sex (including pregnancy, sexual orientation, and gender identity), National origin, Age, Disability, Genetic information, Veteran status. Or any other status protected by applicable federal, state, or local law Our EEO standards are embedded in all employment practices to ensure compliance, fairness, and accountability. We enforce a zero-tolerance policy for unlawful discrimination or harassment and encourage employees to report concerns without fear of retaliation.

EEO Flyer : shorturl.at / abpNX

Employee Benefits

Core Benefits for employees :

Voluntary Benefits :