Senior Director Systems Integration

Job Description

Job Description

We are currently searching for a Senior Director, Systems Integration to own our client's enterprise systems roadmap execution and integration layer as the business scales. Reporting to the VP, Operations, this leader ensures our core platforms (ERP, WMS / OMS, POS, CRM, PLM, finance / accounting, and BI) work together seamlessly, reliably, and in a way that supports a fast, accurate omni-channel customer experience. The Sr. Director is the technical and programmatic driver of systems implementation, adoption, data integrity, and measurable ROI, partnering across Operations, Retail, E-Commerce, Wholesale, Product, and Finance.

Key Responsibilities :

• Own day-to-day leadership of the enterprise systems roadmap across ERP, WMS / OMS, POS, CRM / sales tools, PLM, finance / accounting, and data / BI, translating operational strategy into scalable system capabilities.
• Lead implementations, upgrades, and migrations (NetSuite preferred) in transaction-heavy environments, drive on-time, on-budget delivery.
• Design and maintain integration architecture for omni-channel order flows including DTC e-commerce, retail, wholesale, BOPIS, ship-from-store, store-to-home, EDI, and 3PL connectivity.
• Establish and enforce master data management (MDM) standards, data governance, and documentation to ensure accuracy and a true single source of truth.
• Partner with functional owners to define requirements, map processes, and redesign workflows for system enablement.
• Lead change management for systems adoption : SOPs, training, help-desk enablement, and communication plans to ensure usage sticks.
• Manage external vendors, integrators, and technology partners; negotiate scopes, SLAs, cost controls, and performance outcomes.
• Ensure operational controls in systems : audit trails, access controls, backups, disaster recovery, and compliance with internal policies.

Requirements :

Salary Range $130-155K