Director of Organizational Effectiveness

Director of Organizational Effectiveness

The Director of Organizational Effectiveness serves as a strategic partner and operational integrator to the Account Director, ensuring clarity, alignment, and execution across a multi-region portfolio. This role is responsible for building and maintaining the account's operating rhythm, driving cross-functional alignment, and translating priorities into action through systems, structure, and disciplined program execution. This leader acts as the connective tissue across Operations, Finance, HR, and leadership, ensuring that information flows effectively, decisions are supported with data and narratives, and major initiatives are delivered consistently and predictably. The role requires exceptional judgment, maturity, and the ability to manage sensitive information while strengthening organizational cohesion and executive preparedness.

Key Responsibilities

• Partner with the Account Director to identify risks, prioritize competing initiatives, and ensure organizational resources remain aligned to the highest business value.
• Build and own the governance calendar, leadership cadences, QBR operating rhythm, and executive alignment routines for the Global Integrated Solutions organization.
• Develop briefing documents, pre-reads, decision narratives, and talking points that equip leaders to make high-quality, informed decisions.
• Maintain and evolve the account's KPI frameworks, dashboards, and issue-tracking mechanisms to strengthen visibility and predictability.
• Design program plans, execution trackers, risk / issue logs, communication plans, and cross-functional workstreams that ensure timely and measurable delivery.
• Conduct deep-dive assessments to uncover operational gaps, process inefficiencies, or misaligned spend; develop corrective action paths.
• Translate complex program requirements into scalable SOPs, workflows, and repeatable systems adopted across hundreds of sites globally.

Executive Advisory & Strategic Decision Support

Process Optimization & Operational Responsibilities

Qualifications

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Director of Organizational Effectiveness position is $130,000.00 annually [or $62.50 per hour] and the maximum salary for the Director of Organizational Effectiveness position is $160,000.00 annually [or $76.92 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

Equal Employment Opportunity : CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations : CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at 866-225-3099 (U.S.) and 866-388-4346 (Canada).

CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.