Busch Gardens is a place of thrills fun and positive lasting memories. And thats just what its like to work here! As a key member of our team youll play a major role in bringing happiness and excitement to people from around the world. If youre dedicated dependable and driven to deliver exceptional guest service this is a place for you!
What you get to do :
You will support workforce planning and scheduling by providing clear and accurate analytical interpretation and reporting of labor utilization.
You will also :
- Work in a team environment and interact with others in a professional manner while sharing finding and solutions with various levels of leadership.
- Analyze labor & staffing patterns while Identifying trends and make recommendations for process improvements.
- Standardize and internally distribute daily labor usage reports.
- Help determine optimal staffing levels for different departments and job roles based on budget constraints and business priorities while making recommendations for reallocating resources as needed.
- Produce schedules and maintain accuracy in accordance with company policy.
- Provide support to operational management teams.
- Provide support and training for Ambassadors as well as labor management applications.
- Serve as primary scheduling creator and editor for individual departments.
What it takes to succeed :
At least 18 years old.High School Diploma or equivalent required.Scheduling experience required.Experience with line schedule management preferred.Experience with MS Office applications EXCEL and ACCESS preferred.Three months experience with TMM applications preferred.High level of attention to detail and accuracy.Ability to work in a fast-paced environment with time sensitive deadlines.Strong written / verbal communication skills; able to read write and speak English.Communicate professionally and effectively with ambassadors and guests.Ability to lift push pull and / or carry up to 10 lbs. on an occasional basis position engages in extensive walking and standing throughout entire work shift and climb / ascend heights (if needed).Able to work indoors and outdoors in varying weather to include extreme heat. Position may be exposed to fumes dust odors and cold / hot temperature extremes.Perform the following physical activities : kneeling squatting bend floor-to waist / waist-to-overhead reach overhead simple grasp and fine hand manipulation tasks (use of tools / keyboard / writing).Perform all cleaning duties including use of cleaning chemicals.Able to be flexible in work locations as placement will depend on business needs and career development opportunities.Work a flexible schedule / hour based on business need to include opening mid- and closing shifts nights weekends and holidays.Must include resume
The perks of the position : Ambassadors will enjoy a fun fast-paced environment and great teammates as well as :
FREE park admissionDiscounts on park admission tickets and passes for family and friendsPark discounts on food merchandise etc.Scholarship opportunitiesExclusive employee events and giveawaysEEO Employer :
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience :
IC
Key Skills
Customer Service,Communication,Fire And Safety Engineering,Key Account,Market Intelligence
Employment Type : Part-Time
Experience : years
Vacancy : 1