Quality Operations Process Engineer

Overview

PharMerica is are seeking a seasoned Process Engineer with a strong background in pharmacy operations to drive continuous improvement and operational excellence across our pharmacy services.

The ideal candidate will have 3–5 years of hands-on experience in process engineering. Experience working in a Long-Term Care (LTC) pharmacy environment is a plus. This role requires a strategic thinker with a passion for optimizing workflows, leveraging automation, and integrating emerging technologies such as Generative AI (GenAI), Large Language Models (LLMs), and Agentic AI.

Remote opportunity. Applicants can live anywhere within the Continental USA.

Travel : 25-50%

Schedule : Monday - Friday, 8 : 00am - 5 : 00pm

We offer : DailyPay

Flexible schedules

Competitive pay

Shift differential

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Tuition Assistance

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail / Closed-door environment

This position will be posted a minimum of 5 days

Responsibilities

• Analyze existing pharmacy workflows and identify opportunities for standardization, process improvement, automation, and cost reduction
• Develop and maintain process maps, SOPs, and documentation to support operational consistency and compliance
• Lead Lean and Six Sigma initiatives to enhance efficiency, reduce waste, and improve service quality
• Collaborate with cross-functional teams including IT, operations, and clinical staff to implement innovative solutions
• Evaluate and integrate AI technologies (GenAI, LLMs, Agentic AI) to streamline decision-making, documentation, and customer service processes
• Monitor performance metrics and KPIs to assess the impact of process changes and drive data-informed decisions
• Support change management efforts and training programs to ensure successful adoption of new processes and technologies

Qualifications

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit . Follow us on , , and .