Talent.com
Guest Services Associate
Guest Services AssociateTownePlace Suites Harmaville • Pittsburgh, PA, US
Guest Services Associate

Guest Services Associate

TownePlace Suites Harmaville • Pittsburgh, PA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.temporary]
[job_card.job_description]

Job Description

Job Description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

These are 8-hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. OPEN AVAILABILITY IS A MUST; INCLUDING WEEKENDS AND HOLIDAYS

Responsibilities :

  • Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
  • Address all guest concerns and ensure follow up is complete
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
  • Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.

Qualifications :

  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.

    • Benefits / Perks :

  • Medical, Dental, and Vision options for full-time employees
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
  • Regular opportunities for bonuses
  • $250 referral bonus for you and a referred associate
  • DailyPay : access to your already earned wages before payday
  • Opportunities for upward mobility and growth within the company
    • [job_alerts.create_a_job]

    Guest Service Associate • Pittsburgh, PA, US

    [internal_linking.similar_jobs]
    Client Services Associate

    Client Services Associate

    First National Bank of Pennsylvania • Pittsburgh, Pennsylvania, United States
    [job_card.full_time]
    Make a difference - for us and for your future.This position is primarily responsible for general client maintenance and service for existing high net worth clients as well as the on-boarding proce...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    European Wax Center • Cranberry Township, PA, US
    [job_card.full_time] +1
    Guest Service Associate – European Wax Center.In Person | Part Time (18-25 Hours / Week) & Full-Time (30 +Hours / Week).Base pay + bi-weekly sales commissions & performance bonuses = Tota...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Sales Associate-181 Waterworks, PA 15238

    Seasonal Sales Associate-181 Waterworks, PA 15238

    Five Below • Pittsburgh, PA, US
    [job_card.full_time]
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Services Rep Part Time Weekday Evening

    Member Services Rep Part Time Weekday Evening

    Planet Fitness - Fitton Clubs • Cranberry Township, PA, United States
    [job_card.part_time]
    Position : Member Services Rep - Part Time - Evening.We are searching for a motivated.Member Services Representative.As a member of our staff, you will be responsible for providing a superior level ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Part Time Bell Attendant

    Part Time Bell Attendant

    Kimpton Hotel Monaco Pittsburgh • Pittsburgh, PA, United States
    [job_card.part_time]
    At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the val...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Veterinarian

    Associate Veterinarian

    Inspire Veterinary Partners Inc • Belle Vernon, PA, US
    [job_card.full_time]
    Inspire Veterinary Partners is seeking an energetic and professional Full-Time or Part -Time Associate Veterinarian to join our growing team. The Associate Veterinarian will render competent and com...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Server – Customer Service Associate

    Restaurant Server – Customer Service Associate

    Applebee's • Cranberry Township, PA, US
    [job_card.full_time] +1
    Applebee's Grill + Bar - Cranberry is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer wit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Service and Events Associate

    Guest Service and Events Associate

    Memoir Agency LLC • Pittsburgh, PA, US
    [job_card.full_time]
    At The Memoir Agency, we craft immersive experiences that transport audiences beyond their everyday reality bringing meaning to every place and moment. Through dynamic storytelling, cutting-edge des...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Night Service Rep Part Time-103020

    Night Service Rep Part Time-103020

    Extended Stay America • Cranberry Township, PA, United States
    [job_card.part_time]
    The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, co...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Psychological Services Associate, Corrections - SCI Fayette

    Psychological Services Associate, Corrections - SCI Fayette

    Commonwealth Of Pennsylvania • La Belle, PA, United States
    [job_card.full_time]
    Make a lasting impact on the criminal justice system! The Department of Corrections (DOC) is seeking a Psychological Services Associate at the State Correctional Institution (SCI) at Fayette.In thi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Entry-Level Tax Preparer

    Entry-Level Tax Preparer

    Jackson Hewitt - CON • Belle Vernon, PA, US
    [job_card.full_time] +1
    Seeking a job that fits around your life? Look no further! We provide.Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today!.You will also have...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Reserve Prosthodontist

    Reserve Prosthodontist

    United States Army • Charleroi, PA, United States
    [job_card.full_time]
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Service Specialist – BWW

    Guest Service Specialist – BWW

    Buffalo Wild Wings • Cranberry Township, PA, US
    [job_card.part_time]
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Guest Services Representative - WEEKLY PAY & FULL-TIME!

    Guest Services Representative - WEEKLY PAY & FULL-TIME!

    InTown Suites • Pittsburgh, PA, US
    [job_card.full_time]
    Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests.We prioritize small gestures that make a big difference. That starts with our staff! We a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Associate - Pool City

    Sales Associate - Pool City

    Leslie's Poolmart • West Mifflin, PA, US
    [job_card.full_time]
    Dive in to a new career with a Leslie's company.With over 60 years of experience, here at Pool City, we work hard to bring you the best brands at the lowest prices. Like Jacuzzi, Brunswick, Tropiton...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Merchandise Associate - TJ Maxx $16-$35 / hr

    Merchandise Associate - TJ Maxx $16-$35 / hr

    TJ Maxx • Monessen, PA, United States
    [job_card.full_time]
    No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Services Associate

    Client Services Associate

    Hellosunshinetravels • Pittsburgh, Pennsylvania, United States
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Hello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We specialize in providing the tools, training, and support for motiva...[show_more]
    [last_updated.last_updated_30]
    Visitor Services Associate

    Visitor Services Associate

    Children's Museum of Pittsburgh • Pittsburgh, PA, USA
    [job_card.part_time]
    [filters_job_card.quick_apply]
    The Children's Museum of Pittsburgh provides innovative and inclusive museum experiences that inspire kindness, joy, creativity and curiosity for all learners. We forge connections with artists, com...[show_more]
    [last_updated.last_updated_variable_days]