Computer Repair Technician

Company Overview

NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!

Job Summary

The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

Responsibilities

Onsite computer solutions for Windows-based PCs and Apple computers

Customer service and technical marketing

Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers

Network installation and maintenance (wired, wireless, LAN, WAN)

Data recovery and loss prevention

Virus protection and Spyware / Adware removal

Computer security enhancement

PC Hardware and software fault isolation and repair

System repair and upgrades

Software upgrade and installation

One-on-one training

Qualifications

2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments

Strong knowledge of PC troubleshooting and repair, both hardware and software / OS

Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)

Proficiency with peer-to-peer and client / server network configurations and troubleshooting

Professional, high-energy, customer-oriented work ethic

Valid driver’s license and a clean driving record

Must be willing to submit to mandatory background check

Benefits / Perks

Great culture

Access to fully branded Nerd Van

Opportunity to be a part of a growing brand!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.