Sr. Manager, AI Technology & Architecture

Primary Responsibilities

• Guides the team in overall technology design activities; Grow the team in terms of knowledge and understanding of the systems and best practices; Overarching people management responsibilities include hiring, goal setting, performance management, coaching, training, and development. Fosters growth and skill acquisition.
• Work closely with business partners and customers to understand their needs and provide appropriate solutions. Responsible for project estimation and execution plans.
• Partners with product managers, UX designers and researchers, technical architects, business owners, and testing teams.
• Manage project timelines and budget, responsible for application / system, including scopes, timelines, dependencies, and deliverables; Assign work to resources and responsible for the allocation and movement of resources from project to project. Work with the team in the follow-up of the execution of the project.
• Be the point person for escalations and serve as the domain expert of your area. This is essential for on-call situations and escalations, as well as knowing the functionality and constraints of the system when defining product specifications.
• Integrate AI technologies and architectures into product and service offerings to enhance functionality and customer experience.

Education and Experience :

Skills & Abilities :

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule : The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.