Donor Database Specialist

The Donor Database Specialist maintains the integrity accuracy and strategic use of the Raisers Edge NXT database to support the fundraising and donor stewardship efforts. This role plays a critical part in data management gift processing reporting and prospect addition the Donor Database Specialist will assist with donor stewardship outreach efforts and event support as needed.

STATUS : Full-time Regular / Exempt. This position is primarily onsite at One80 Place headquarters in downtown Charleston with Fridays remote.

RESPONSIBILITIES :

Data Management (40%)

Maintain and update donor records in Raisers Edge NXT to ensure accuracy and completeness.

Process all incoming gifts including checks credit card online ACH and stock in a timely manner.

Ensure all gifts are accurately coded according to the database manual.

Deposit checks via in-house banking software and physically at the local bank branch.

Perform regular data audits to ensure clean and reliable donor records.

Ensure accurate reconciliation of donor records between Raisers Edge NXT Merchant Services and Financial Edge NXT working in collaboration with the Finance Department.

Update Raisers Edge manual as needed.

Donor Stewardship (20%)

Generate gift acknowledgement letters ensuring they are customized up-to-date and sent promptly.

Respond to donor inquiries gift-related questions and special requests.

Generate calendar year-end gift receipts and other pertinent tax documentation for donors.

Create and send personalized reminders for outstanding pledges and work with the Finance Department on any write-offs.

Reports and Lists (20%)

Prepare monthly quarterly and annual reports for development metrics and board reporting.

Assist with direct mail process by running queries and lists and preparing exported lists for the mail house.

Assist in the execution of fundraising appeals and annual giving campaigns including direct mail email appeals and online giving initiatives.

Prospect Research (10%)

Research all prospects and provide a monthly report to the Development Team to inform strategy.

Provide data-driven insights and reports to inform fundraising strategies and improve donor engagement.

Miscellaneous (10%)

Assist the Development Team in managing event logistics including RSVPs registration guest lists and donor recognition efforts.

Other projects and duties as needed to support the Development operations at One80 Place.

Requirements

QUALIFICATIONS & REQUIREMENTS :

A Bachelors degree is preferred or a combination of education and relevant experience will be considered in lieu of degree.

At least two years experience in data entry and database management preferably in a nonprofit setting.

Knowledge of Blackbaud Raisers Edge NXT or similar Donor Management Software preferred.

Proficiency in Microsoft Office Suite (Excel Word Outlook PowerPoint).

Strong written and oral communication skills.

Understanding of development operations and donor stewardship

Ability to work both independently and as part of a fast-paced results-driven team.

Ability to manage multiple projects simultaneously while meeting deadlines.

Strong attention to detail.

Analytical mindset with the ability to interpret donor data and fundraising trends.

PHYSICAL ENVIRONMENTAL AND SENSORY REQUIREMENTS :

Strong problem-solving and critical thinking skills.

Excellent organizational and time management abilities.

This is largely a sedentary position that may require occasional lifting to 25 pounds.

Ability to communicate effectively.

Ability to work in a fast-paced deadline-driven environment.

Ability to move between different service locations.

Salary Description

$50000

Required Experience :

IC

Key Skills

Databases,IT Experience,Presentation Skills,Information Management,SQL,Relational Databases,Microsoft SQL Server,LMS,Postgresql,Database Administration,Oracle,DynamoDB

Employment Type : Full-Time

Experience : years

Vacancy : 1