Talent.com
Customer Service Representative- START ASAP
Customer Service Representative- START ASAPTEKsystems • Brevard, NC, United States
Customer Service Representative- START ASAP

Customer Service Representative- START ASAP

TEKsystems • Brevard, NC, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
  • Customer Service Representative - Insurance & Documentation Support
  • Join our team and make a difference by providing exceptional customer service and accurate documentation support in a fast-paced environment.
  • Key Responsibilities
  • Handle
  • outbound calls
  • using call center software and respond to inbound calls and emails promptly, meeting performance goals.
  • Develop and maintain a strong understanding of company products and services.
  • Document all call information accurately in line with standard operating procedures.
  • Answer customer queries regarding products, services, retail locations, and general information.
  • Process orders, route calls to the appropriate resource, and follow up as needed.
  • Review and verify documentation for accuracy and compliance.
  • Complete
  • insurance verification
  • to confirm patient eligibility, coverage, co-insurance, and deductibles.
  • Obtain pre-authorizations when required and submit physician orders to insurance carriers for approval.
  • Navigate multiple EMR systems to retrieve and update documentation.
  • Enter and review all relevant details in EMR systems, including authorizations and expiration dates.
  • Communicate trends and issues with insurance companies to Customer Service and Management.
  • Ensure insurance carriers are correctly listed in the company database; request additions when necessary.
  • Contact patients when documentation does not meet payer guidelines, providing updates and alternative options.
  • Meet quality assurance standards and key performance metrics.
  • Resolve customer complaints with professionalism and empathy.
  • Maintain attention to detail and strong organizational skills.
  • Demonstrate flexibility with tasks and working hours.
  • Use company tools such as Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI, PECOS, and "How-To" documents to maintain quality.
  • Skills & Qualifications
  • Customer Service Experience
  • (call center or healthcare preferred)
  • Strong computer skills and ability to navigate multiple systems
  • Excellent communication and problem-solving skills
  • Ability to handle stressful situations with compassion and empathy
  • Detail-oriented with strong organizational skills
  • Flexible and adaptable to changing priorities
  • Experience Level
  • Entry Level
  • Training provided
  • Job Type & Location
  • This is a Contract to Hire position based out of Brevard, NC.

    • Pay and Benefits
    • The pay range for this position is $16.00 - $16.00 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Brevard,NC.

    • Application Deadline
    • This position is anticipated to close on Dec 16, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    [job_alerts.create_a_job]

    Customer Service Representative • Brevard, NC, United States

    [internal_linking.related_jobs]
    Customer Support Representative

    Customer Support Representative

    VirtualVocations • Asheville, North Carolina, United States
    [job_card.full_time]
    A company is looking for a Customer Support Representative to manage client and vendor account inquiries and resolve service issues. Key Responsibilities Respond to incoming service-related issues...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedEx • Asheville, NC, US
    [job_card.full_time]
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Asheville, North Carolina
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Mercor • Asheville, North Carolina, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Work from Home

    Work from Home

    Earn Haus • Fletcher, NC, United States
    [filters.remote]
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work From Home

    Work From Home

    Remote Jobs • Rosman, NC
    [filters.remote]
    [job_card.full_time]
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USA • Rosman, North Carolina
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative- START ASAP

    Customer Service Representative- START ASAP

    North Carolina Staffing • Pisgah Forest, NC, US
    [job_card.full_time]
    Customer Service Representative Insurance & Documentation Support.Join our team and make a difference by providing exceptional customer service and accurate documentation support in a fast-paced e...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    RN PRN

    RN PRN

    American Oncology Management Company • Brevard, NC, United States
    [job_card.full_time]
    Provides safe, accurate and efficient patient care, including but not limited to : patient assessment, review of labs and vital signs, medication safety, dose verification, and drug administration.F...[show_more]
    [last_updated.last_updated_30] • [promoted]
    RN-Telemetry / PCU

    RN-Telemetry / PCU

    White Glove Placement • Brevard, NC, United States
    [job_card.permanent]
    Estimated Gross Weekly Wage $1697.A valid RN license in the state of practice.Minimum of 2 years recent RN experience.BCLS, ACLS, NRP, & PALS according to the specialty assigned.Access the largest,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative- START ASAP

    Customer Service Representative- START ASAP

    TEKsystems • Brevard, North Carolina, United States
    [job_card.full_time]
    Customer Service Representative - Insurance & Documentation Support • •Join our team and make a difference by providing exceptional customer service and accurate documentation support in a fast-pace...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Circle K • Mills River, NC, US
    [job_card.full_time]
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Sales Representative

    Customer Service Sales Representative

    CarMax • Mills River, NC, United States
    [job_card.full_time]
    Asheville - 877 Brevard Road, Asheville, North Carolina, 28806-2268.CarMax, the way your career should be!.As a Customer Specialist, you will be empowered to provide an iconic experience for our Cu...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Concierge Customer Service Representative

    Concierge Customer Service Representative

    Percepta • Asheville, NC, US
    [job_card.full_time]
    Concierge Customer Service Representative.At Percepta, we bring first-class service across each market we support.As a Concierge Customer Service Representative working from home in Asheville, NC, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    TurboTax Customer Service Representative - Work from Home

    TurboTax Customer Service Representative - Work from Home

    TurboTax • Asheville, North Carolina
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Licensed Customer Service Rep- Asheville, NC

    Licensed Customer Service Rep- Asheville, NC

    The Auto Club Group • Asheville, NC, United States
    [job_card.full_time]
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Join America's most trusted brand with over 100 years of service.Why Choose AAA The Auto Cl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Sales Representative

    Business Sales Representative

    ADT Careers • Arden, NC, United States
    [job_card.full_time]
    ADT has been in the business of helping save lives since 1874.As the #1 smart home security provider in the U.Our continuous innovation, advanced technology and strategic partnerships deliver produ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - Pardee BlueMD Behavioral Health - Brevard

    Customer Service Representative - Pardee BlueMD Behavioral Health - Brevard

    UNC Health Care • Brevard, NC, United States
    [job_card.full_time]
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The Customer Service Representative per...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]