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Operations Specialist
Operations SpecialistExtend Your Team • Akron, OH, US
Operations Specialist

Operations Specialist

Extend Your Team • Akron, OH, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Opportunity

This is a remote position.

Company Mission

Our mission is to reduce the cost of capital across the world.

About the Company

We have invented a new credit card powered by an advanced asset securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others. Our work involves building the world's first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.

We're looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients.

Cultural Values

  • Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details.
  • Minimalist - We are spartan in our design, in our code, and even in our processes.
  • Speed of execution - We move fast & value decisiveness. We think speed drives quality.

Responsibilities

Reviewing security documents for completeness and recording requirements

Filing security documents with appropriate governmental entities

Verifying client provided documents during account creation process

Assisting in the preparation and filing of account closing documents

Assisting other departments with document requests and record-keeping

Requirements

Qualifications

  • At least 2 years (and above) experience in handling US Loan or Mortgage tasks
  • Knowledge regarding liens and closing documents is a plus
  • Superb communication, collaboration, and problem-solving skills
  • Proficiency, speed, and accuracy in written communication
  • Fluency, clarity, and good diction in English
  • Great organizational skills & time management abilities
  • Experience using customer communication and task management programs, Google Drive, and Email
  • Bachelor's Degree or comparable work experience in financial services
  • Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between)
  • Benefits

    Being driven, passionate, and genuine is what connects us. If this describes you, then it's time for you to join us! At Extend Your Team, you'll find a place where you can nurture your talent and learn new ones as you go. You'll get the chance to connect with other like-minded VAs and be able to work with an amazing team that is committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We are a premium agency where you are not only "a VA in the Philippines" but a valued member of the team.

    Top Tier Benefits - We respect your time and your needs. We show it by making sure you get compensated well without any delays.

    Unlimited Online Training - You can gain access to different online courses such as Digital Marketing, Six Sigma, Programming, and more!

    No Ghosting - We do not 'ghost' you and not pay.

    Monthly Support - We will check in with you regularly to make sure you are successful

    Your Voice Matters - We encourage feedback and suggestions within the team. We do not believe in hierarchy and believe in Agile HR.

    What's In It For You? These amazing benefits / perks await you!

    Enjoy HMO after your 1st month, no need to wait for 3 months or 6 months!

    Enough time with your family and loved ones - we are giving Vacation Leaves after 6 months!

    Get paid on US Holidays when your client's business is closed

    Internet issues at home? Don't worry, we got you! We will reimburse your internet expenses of up to $50 / month

    Enjoy a delicious birthday cake courtesy of our HMO partner!

    Looking for discounts? Well, look no more! Join us and enjoy the following (courtesy of our HMO partner) :

    Discounted monthly rate in Gold's Gym - for you and two more friends / family!

    Free Eye Check-Up and discount on selected items in Sarabia Optical

    Discount card from Coffee Bean and Tea Leaf (discounts, unlimited internet access, earning point system)

    Discount codes from Grab

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