A company is looking for a Call Center - Member Contact Center Representative I, Part Time - Remote.
Key Responsibilities
Provide efficient and timely service to members via various communication channels
Perform basic member service transactions and account maintenance tasks
Identify member needs, offer solutions, and recommend additional products and services
Required Qualifications
1 year of retail experience with a proven track record in service and sales goals
Basic understanding of financial products and services
Competent computer knowledge and proficiency in Microsoft applications
High School Diploma or equivalent
Genuine interest in helping members and a professional demeanor
Contact Center Rep • Mcallen, Texas, United States