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Program Manager
Program ManagerTeenWorks Inc • Fort Wayne, IN, US
Program Manager

Program Manager

TeenWorks Inc • Fort Wayne, IN, US
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  • [job_card.full_time]
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Job Description

Job Description

Description :

Position : Program Manager

Status : Full-time

Location : Fort Wayne, Indiana

Reports to : Regional Program Director

Position Summary

The purpose of the Program Manager position is to handle all planning and implementation of the 6-week Summer Program and year round Pro Program.

Responsibilities

Program Planning

  • Review data and notes from summer program in order to identify needs and opportunities for improvement
  • Work with Regional Program Director to form annual Action Plan for both Summer and Pro Programs (August – July Calendar) with agreed-upon improvement projects, and updates to annual timeline
  • Collaborate with Regional Program Director on annual budgets for Summer and Pro Programs

Program Preparation

  • Collaborate with Regional Program Director to secure worksite partners for summer
  • Secure all event venues for Summer and Pro
  • Collaborate with Regional Program Director to recruit and hire summer staff
  • Strategize and manage student recruitment
  • Confirm transportation logistics for Summer Program and Pro PD sessions
  • Program Execution

  • Summer
  • Prepare and manage student onboarding process from interviews to hiring
  • Collaborate with Regional Program Director to ensure quality training summer staff
  • Supervise and oversee Summer Program Staff
  • Organize and oversee all Professional Development days and Program Events
  • Collaborate with Development Officer on volunteers for Professional Development and Program Events
  • Coordinate stakeholder / worksite visits
  • Lead post-program debriefs with work site partners, summer staff, and volunteers
  • Manage vehicle maintenance schedule, vehicle rental agreements terms, and delivery and return of vehicles
  • Work with Regional Program Director to track student data and outcomes
  • Work with Regional Program Director and Development Officer on publicity, donor / prospect engagement, and storytelling
  • Pro
  • Conduct monthly 1 on 1 with assigned Pro Caseload
  • Conduct monthly Professional Development Sessions
  • Track student data and outcomes for assigned caseload in Salesforce (Including monthly 1 on 1’s and meaningful contacts)
  • Collaborate with Regional Program Director and Development Officer on volunteers for Pro Conferences, Work Place Tours, Job Shadows, etc.
  • Collaborate with Regional Program Manager and Development Officer to support local events (Speakers for Taste of TeenWorks and Futures Breakfast)
  • Provide transportation for Pro Conferences, Work Place Tours, Job Shadows, etc.
  • Manage vehicle maintenance schedule, fuel tracking, van parking
  • Operations / Administration

  • Contribute to program and general organization meetings
  • Special projects as assigned
  • Success Indicators

    Success in this role is indicated by the following :

  • Meeting deadlines as outlined in annual Action Plan and program timeline
  • Demonstrating core competencies :
  • Clear oral and written communication
  • Strong attention to detail
  • Highly organized
  • High level of initiative and follow-through on commitments
  • Maintain professional composure when working under pressure and handling surprises
  • Build relationships and foster trust
  • Working conditions

  • Work from home and at company office as dictated by business priorities
  • Some weekend and evening work required
  • Work hours during the 6-week program align with program hours of 7am-3pm
  • Extensive computer work
  • Monthly travel to Indianapolis for staff meeting, minimal additional travel to other program cities as needed
  • Qualifications

  • Prior success planning and executing programs
  • Prior case management experience a plus
  • Strong Microsoft Office skills
  • Presence of core competencies (See Success Indicators)
  • Valid driver’s license and acceptable driving record
  • Must be able to walk, stand and lift up to 30lbs.
  • Requirements :

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