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Operations Supervisor - Small Parcel
Operations Supervisor - Small ParcelTennant Company • Louisville, KY, US
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Operations Supervisor - Small Parcel

Operations Supervisor - Small Parcel

Tennant Company • Louisville, KY, US
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  • [job_card.full_time]
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Job Description

Job Description

We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share.

Responsibilities :

  • Achieve high levels of customer satisfaction through excellence in identifying, dispatching, and assuring quality of orders.
  • Measure and report the effectiveness of warehousing activities and employees performance.
  • Provide the necessary leadership to manage, coach, and direct assigned teams to meet safety, quality, delivery, and cost metrics.
  • Manage timecards and time off requests.
  • Manage the team’s performance through evaluations, development, training, and promotions.
  • Interview and select new talent.
  • Hold team accountable through coaching and discipline.
  • Motivate and reinforce good behavior through timely recognition.
  • Communicate and administer company and department policies, work practices, and procedures in an effective manner.
  • Identify, troubleshoot, and remove barriers to success by using a data driven problem solving approach to make fact-based decisions.
  • Support, implement, and sustain continuous improvement initiatives.
  • Operate power-industrial equipment.

Skills Required :

  • Proven work experience as a Warehouse Supervisor.
  • Highly effective supervisory skills and techniques.
  • Knowledge of warehouse software packages, preferable SAP, and MS Office proficiency.
  • Ability to input, retrieve, and analyse data.
  • Hands-on commitment to getting the job done.
  • Excellent communication and interpersonal skills.
  • Experience in decision making and exercising sound judgement to plan and accomplish goals.
  • Effective communication skills with staff and peers from up and downstream processes.
  • Identify continuous improvement initiatives.
  • Ability to motivate engagement of a diverse group of employees and drive changes.
  • Coach and mentor direct reports.
  • Clear understanding of problem-solving process and methods.
  • Identify obstacles within department that may keep employees from being effective; takes action to address issues as they arise.
  • Demonstrated ability to work independently, organize and accurately prioritize work, be detail oriented, understand when urgency is required and use good judgment in various situations.
  • Ability to use sound judgment and discretion in dealing with highly confidential information.
  • Ability to successfully handle and manage change.
  • Ability to build and maintain positive relationships, both internally and externally, and collaborating well cross-functionally.
  • Plans and holds the team accountable to daily tasks and departmental strategic goals.
  • Appropriately receive constructive feedback from team members and leadership to continuously improve professionally.
  • Effective time management.

    • Education / Experience :

  • Bachelor’s degree preferred.
  • 3+ years of applicable job experience in a distribution environment (ex. production, distribution, logistics).
  • 5+ years of previous leadership / supervision experience required.
  • Experience with Lean System practices across multiple processes.
  • Track record of insuring equipment is properly maintained, and preventative maintenance is performed in a timely manner.
  • SAP knowledge preferred.

    • Benefits :

  • Competitive salary and performance bonuses.
  • Comprehensive health benefits package starting on day one.
  • Generous vacation and paid time off policy.
  • Opportunities for career growth and development.
  • Positive and collaborative work environment.

    • Physical Demands :

  • Must regularly lift and / or move up to 10 pounds, frequently lift and / or moved up to 25 pounds and occasionally lift and / or move 40 pounds.

    • You should be proficient in :

  • Supervisory Experience
  • Shipping / Receiving
  • Warehouse Experience
  • Material Handler Experience
  • Forklift Licensed
  • Excellent Communication Skills

    • Salary info : $29.57 - $44.18 / hr

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