Program Specialist

Description Work Hours : 8 : 30 a.m. - 5 : 00 p.m. Workdays : Monday – Friday Location : 5315 Summit Pkwy | San Antonio, TX 78207 Mission : The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.

Summary :

Under the supervision of the Program Manager, the Program Specialist for the School Impact Program is responsible for providing direct support service for refugee children and their families to promote effective integration and education and successful transition to the public school systems. Will be involved in operating the after school tutoring and summer program for newly arrived refugee children as an as needed basis. The RSI Program Specialist is responsible for the collection of data, and developing tracking tools to ensure RSI is reaching its programmatic goals.

Position Responsibilities :

• Will be responsible for developing and managing excel spreadsheets to track client information, services, develop file documentation forms and track program data and its goals. Able to input & retrieve data on a regular basis. Collect weekly, monthly and quarterly data from agencies database and internal Excel spreadsheets.
• Will take the lead on capturing monthly client counts, quarterly reports for funding sources and the agency, and other reporting used to capture data for RSI.
• Able to read and interpret data, and report out data to program directors and funding sources.
• May be assigned as a coder in the agencies financial database, Sage Intacct, to submit invoices, staff reimbursements, or other financial needs, to be submitted in a timely manner.
• Tracking of student participation and requesting student grades & attendance records from local school districts.
• Register and enroll eligible students into the program using interpretation services.
• Able to track volunteer hours, in both internal reporting and through Give Pulse.
• Will assist with summer programming, and lead leveled classes to newly arrived refugee youth in the newcomer summer program.
• If assigned an agency credit card, will be responsible for entering credit card expense through Smart Data, and will be expected to submit in a timely manner.
• In the absence of RSI front line staff, the Program Specialist will step in to cover at the after school-tutoring program, on an as needed basis. He / She will assist with, client transportation and the maintenance and care of donated classroom space.
• Assist with providing direct client supportive services and referrals for refugee students.
• Ensure regular maintenance of client case files.
• Assist with ensuring sound dialogue is sustained between the school districts, community partners, Refugee Services and refugee families.
• Assist in writing program reporting required of the School Impact grant funding source. Including, available grant opportunities that would benefit the program.
• Report on activities, visits, and special client concerns to the Program Director and other staff.
• Search for new partnerships to collaborate with SIP, for donations, student presentations, or volunteers or interns. Assist with developing new projects for students to develop leadership skills, social skills, character development and language skills.
• Present on behalf of the RSIP to recruit volunteers, interns and to educate and inform community partners.
• Able to pick up, sort and deliver donations to clients.
• Able to transport clients when necessary in an agency vehicle.
• Conduct home visits on an as-needed basis, to reach out to families to eliminate all barriers.
• Able to assist and lead cultural orientations for parents of school-aged children.
• Flexibility of work schedule, may be asked to work some weekends and evenings for client engagement, fundraising and training activities. Much notice will be given.
• Ability to work in a fast-paced environment, monitoring many student’s behavior and activities at once.
• Adherence to the Code of Conduct and the Faith and Moral is mandatory.
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• Other duties as assigned by the Education Director

Competency

Results Oriented

Solution Oriented

Communication

Critical Thinking

Teamwork

Requirements

Minimum Qualifications :

Minimum Knowledge and Skills :

Disclaimer :

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.)

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities