Senior Director, Global Quality Solutions

Sr. Director Of Global Quality Solutions

Aligning with the strategic goals of the GQ organization, the Sr. Director of Global Quality Solutions (GQS) is responsible for understanding and driving efficiency across Global Quality's processes and operations via automation and digitization; serving as an enabler of transformation across existing GQ systems, future processes and teams. The Sr. Director position will facilitate continuous improvement activities within GQ leading special pilots, prototypes, collaborations and projects to digitalize the Knowledge and Document management processes. The Sr. Director of GQS liaises with applicable business functions to advance the digital transformation of the entire GQ workspace via the optimization of applicable systems and workflows, the adoption of automation, and the promotion of a GQ culture driven by state-of-the-art data insights. The Sr. Director brings industry best practices from a variety of disciplines and solutions to deliver a strategic roadmap that will bring and maintain Otsuka's Quality Knowledge and Document Management practices to a best in class digitalized landscape.

Key Job Responsibilities

Develop a roadmap to drive Knowledge Management to an automated, digitized and ever-green environment - digitalizing the processes and practices of Document Management and eliminating or significantly minimizing any paper archive. Applying technology intelligence and understanding of the process enhancement requirements, determine opportunities for optimization of existing systems and identifying the need for new solutions. Addressing digitization of paper documents across the ecosystem of GQ to enable e-archiving and e-access and retrievability. Design and employ a digital and automated GQ work flow across the enterprise of the GQ business function. Drive a culture of Quality Innovation awareness - benchmarking external opportunities and innovation advancements and ensuring Otsuka GQ is at the cutting edge of the use of innovative processes, practices, solutions and technology to drive optimal operational efficiency and effectiveness. Collaborate with external parties to understand the current industry landscape and endorse / apply best in class practices and solutions to Otsuka GQ system portfolio and business operations. Lead the design and execution of complex GQ optimization initiatives; including detailed program planning, well-defined business cases, clear value proposition, the management of applicable collaborators and identification / leveraging of applicable external expertise. Evaluate, measure and document time, resource and cost optimizations of continuous improvement and transformational activities to ensure improved efficiency and effectiveness over time. Identify and pursue opportunities through internal and external collaborations to optimize Knowledge and Document Management, GQ processes, the timeliness and quality of GQ deliverables, and GQ resource requirements using transformational technologies such as, Robotics Process Automation, Machine Learning, Artificial Intelligence and Blockchain capabilities.

Qualifications

Advanced degree required with a minimum of 5 years of applicable health care, technology or industry is experience strongly preferred. Advanced analytic skills, and general understanding of the drug development and regulatory process. Successful track record of leadership and timely delivery of innovative business deliverables. Strong communication, interpersonal and alliance management skills; possessing the ability to credibly, knowledgeably and effectively represent and communicate initiatives to internal and external KOLs / stakeholders, various stakeholders in the medical / healthcare community, Otsuka's partners and clinical trial personnel. Understanding of technological trends and passion to develop innovative solutions that support and enhance medicine, science, and research to increase Otsuka's competitive edge. Ability to work effectively in a matrixed, multi-cultural, collaborative and self-directed environment. Strong project management experience, with the ability to successfully engage in multiple initiatives simultaneously.

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and / or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $205,368.00 - Maximum $307,050.00, plus incentive opportunity : The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Company benefits include comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.