VP Patient Care Services - Chief Nursing Officer (CNO)

VP Patient Care Services

Contributes to the fulfillment of the CHI Health mission and vision by serving as a designated administrative leader for CHI Health programs and services in the community. Responsible for planning, organizing, implementing and directing resources in assigned operational areas. Serves as a role model for ethical management behavior and promotes an awareness and understanding of positive ethical and moral principles consistent with the Mission, Vision, Pledge and Commitments of CHI Health. The VP Patient Care Services maintains direct responsibility for Nursing Practice on assigned campus. In addition, the incumbent works collaboratively with medical staff, ancillary services, community leaders, agencies and payors to carry out the goals and objectives for the defined service population. A key role of this position is to build strong relationships with physicians and employees for CHI Health and to achieve / improve patient experience, physician engagement, and staff engagement. The VP Patient Care Services maintains direct operational responsibility for specific departments and programs on an assigned campus. Additional direct management responsibilities and / or consultative responsibilities may be assigned as appropriate to carry out the objectives of the Operations of the specific campus. The incumbent also maintains a matrix management responsibility for all other nursing care areas located at his / her assigned hospital regardless of reporting structure. The incumbent works closely with service lines, providing consultative services and coordination in order to further the strategic objectives of the service lines.

1. Develops, maintains, and evaluates patient / resident / client and staff data collection systems and processes to support the practice of nursing and delivery of patient care, and supports the professional nurse in analysis of assessment data and in decisions to determine relevant diagnoses.

2. Develops, maintains, and evaluates organizational planning systems to facilitate the delivery of nursing care, attainment of outcomes, and execution of strategic plans, and monitors the quality and effectiveness of nursing practice and nursing services administration, making necessary adjustments to achieve consistent performance.

3. Fosters a professional, diverse, and inclusive environment in conjunction with CommonSpirit Health core values and ethical principles while collaborating with nursing staff at all levels, interdisciplinary teams, executives, and other stakeholders.

4. Supports research and integrates it into the delivery of nursing care and nursing administration.

5. Evaluates and administers the human and fiscal resources of organized nursing services, including the support and promotion of a shared governance model, allocating and directing staffing needs to meet patient, unit / department and organizational needs and collaborating with others to ensure overall staffing needs are met.

6. Participates in the credentialing process for advanced practice nurses.

7. Participates in all safety, security, and infection control programs that are mandatory as well as those required and provided by the department.

8. Has the authority to interview, hire, orient, terminate, promote, train, conduct performance evaluations, assign day-to-day work activities, and direct the functional and technical job performance of team members.

9. Manages performance including : Setting goals, clarifying job expectations, monitoring performance progress, providing feedback, recognizing performance, developing skills and addressing performance issues related to work and our Commitments using corrective action.

10. Completes annual performance review assessments within proper scope of judgment and accountability.

Note : If the manager does not possess the same background licensure as their clinical staff members, they must have peer reviews completed for staff members to ensure clinical competence is met and validated.

11. Demonstrates work practices consistent with CHI Health and department-specific safety, security, and infection control policies and evaluates his / her own performance based on professional practice standards, professional standards, relevant statutes and regulations, and organizational criteria with input from peers and direct reports.

12. Must work onsite and be visible to staff and patients.

13. Other duties as assigned by management.

Job Requirements

Required Education : Required Master's or Post Graduate Degree

Required Licensure : Active RN licensure in the state of Nebraska, Iowa, or nurse licensure compact (license must be in state of residence).

Preferred Qualifications : Certification in Nursing Administration or area of clinical expertise is highly recommended. Strong knowledge / application of nursing practice and systems framework, excellent strategic thinking skills, demonstrated resource management and stewardship skills, strong abilities in total quality management and continuous quality improvement concepts, strong team orientation, strong customer-focus, demonstrated ability to lead / implement change activities, demonstrated skills in influencing through relationships, excellent analytical thinking skills and excellent oral and written communication skills.

Where You'll Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. At CHI Health Creighton University Medical Center - Bergan Mercy our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services includes trauma services heart and vascular care emergency services surgery maternity cancer care, and diagnostic imaging.