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Housekeeping Supervisor

Housekeeping Supervisor

OnniChicago, IL, US
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Housekeeping Supervisor

The Housekeeping Supervisor is responsible for ensuring standards of cleanliness, hygiene, and tidiness are maintained throughout the property. The Supervisor supervises the housekeeping and laundry department efficiently to maintain standards and control costs of Level Hotels and Furnished Suites.

Perks & Benefits :

  • Competitive pay and a comprehensive benefit package
  • Health Saving Account, Flexible Saving Account, Employee Assistance Program
  • Annual Education Allowance
  • Generous Referral Program
  • Fun and collaborative company culture with lots of team-building events
  • Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?

  • Inspects guest rooms, public areas, pool, etc. to ensure quality standards.
  • Inspects VIP rooms daily and provide high level customer support
  • Runs room reports, verifies room status, determines discrepant rooms, prioritizes room cleaning, and updates status of departing guest rooms.
  • Assists in managing daily activities within the department.
  • Acts as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  • Documents and resolves issues with discrepant rooms with Guest Services.
  • Prepares, distributes, and communicates changes in assignment sheets.
  • Maintains a detailed account of issues and communicates issues to next shift.
  • Assists with collection of payroll related time cards and reports when needed.
  • Assists management in hiring, training, scheduling, evaluating, motivating, and coaching employees.
  • Reports any maintenance problems, safety hazards, accidents, or injuries; completes safety training and certifications.
  • Ensures uniform and personal appearances are clean and professional.
  • Maintains confidentiality of proprietary information.
  • Protects company assets and ensures adherence to quality expectations and standards.
  • Welcomes and acknowledges all guests according to company standards.
  • Anticipates and addresses guests' service needs and assists individuals with disabilities.
  • Develops and maintains positive working relationships with others and
  • listens and responds to the concerns of employees.
  • Follows all company and safety and security policies and procedures.
  • Performs other duties as required.

    • What You Bring :

  • High School Diploma required.
  • Must be highly motivated and able to work independently.
  • Possess effective verbal and written communication skills.
  • Basic written skills.
  • Ability to speak with others using clear and professional language.
  • Must be organized and able to prioritize and multi-task.
  • Possess basic knowledge of workplace safety procedures.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

    • About the company : Onni

    For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

    Salary Range : $24.28 / Hourly

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    Housekeeping Supervisor • Chicago, IL, US

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