Customer Service Technician I

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals healthcare facilities and our 90 local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

The Customer Service Technician is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office including customer delivery and pick-up of medical equipment; processing cleaning inspecting and testing equipment including inventory maintenance.

What You Will Do in This Role

• Safely load secure and deliver medical equipment to customers. Retrieves equipment from customer locations safely transporting the equipment back to the office.
• Educate and engage customers at the time of delivery keeping customers informed on the features and functionality of the equipment
• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing inventory and regulatory compliance.

What You Need For This Role

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race color religion gender identity sex sexual orientation national origin age physical or mental disability genetic information marital status status as a veteran military service or any other characteristic protected by applicable federal state or local civil rights addition Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agilitis investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations or provide proof of current vaccination status based on customer and / or company requirements. If vaccination is required Agiliti will provide specific directions and cover the expense at a participating clinic. Please note this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular full-time non-union employees including : health insurance options for Medical Dental & Vision plans Short- and Long-Term Disability plans Flexible Spending Accounts Health Savings Accounts Life Insurance Options Paid Time Off 401K Saving Plan with employer match Employee Discounts Tuition Reimbursement Daily Pay program Employee Assistance Program and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application please contact

Primary Job Location :

Fresno District

Additional Locations (if applicable) :

Job Title :

Customer Service Technician I

Company : Agiliti

Location City : Fresno

Location State : California

Pay Range for All Locations Listed :

$17.09 - $26.33

This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location experience job-related knowledge skills and related factors. Dependent on the position offered short-term and / or long-term incentives may be provided as part of the compensation. Applicants should apply via Agilitis internal or external career site.

Required Experience :

IC

Key Skills

Mechanic Experience,Pest Control,Customer Service,Hand Tools,HVAC,Mechanical Knowledge,Automotive Repair,Service Technician Experience,Maintenance,Heavy Lifting,Equipment Repair,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 17 - 26