Floor Supervisor Store 149 Woodland, CA

About Ace Retail Group

Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of : Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

General Summary

The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and / or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives.

Essential Duties & Responsibilities :

Customer Service

• Project a positive representation of Ace Retail Group.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
• Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations

Inventory & Merchandising

Leadership

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others :

Compensation Details

$21.00 - $23.00 per hour

For a full list of benefits and open positions, please visit us at : https : / / acehardware.wd1.myworkdayjobs.com / en-US / ARG_External

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Equal Opportunity Employer

Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.