Remote Customer Service Representative

A company is looking for a remote Customer Service Representative to support their Driven Claims Team.

Key Responsibilities

Provide timely responses to customer inquiries via phone and email

Open, maintain, and resolve Customer Care tickets by recording issues and account information

Resolve product or service problems by clarifying the customer's experience and determining the best solution

Required Qualifications

Proven customer support experience

High school diploma (or equivalent) with at least 1 year of experience; post-secondary education may substitute for experience

Strong computer skills, including proficiency in Microsoft programs

Bilingual in English / Spanish is a plus

Ability to multi-task, prioritize, and manage time effectively