Front Desk / Reception

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Job Summary :

We are seeking a professional, friendly, and organized Receptionist to be the first point of contact for our firm. The ideal candidate will have excellent communication skills, a polished demeanor, and a customer-service mindset. You will manage front desk duties, support office operations, and help ensure a welcoming and efficient environment for clients and staff.

Key Responsibilities :

• Greet and assist clients, visitors, and vendors in a professional and courteous manner
• Answer and direct phone calls using a multi-line phone system
• Schedule and confirm appointments for attorneys and staff
• Manage incoming and outgoing mail, deliveries, and courier services
• Maintain cleanliness and organization of the reception area and conference rooms
• Perform clerical duties such as data entry, scanning, copying, and filing
• Assist legal staff with administrative support tasks as needed
• Handle sensitive client information with discretion and confidentiality
• Monitor and order office and breakroom supplies as necessary
• Communicate with clients regarding appointments, basic inquiries, and follow-ups
• Qualifications :

High school diploma or equivalent required; associates or bachelors degree preferred

• 1+ years of experience in a receptionist, front desk, or administrative support role (law firm experience a plus)
• Strong interpersonal and communication skills, both verbal and written
• Proficient in Microsoft Office Suite (Word, Outlook, Excel)
• Ability to prioritize tasks and manage time effectively in a fast-paced environment
• Professional appearance and demeanor
• Spanish-speaking or multilingual candidates are a plus
• Experience with legal practice management software is a plus but not required.