Senior Business System Analyst Salesforce CPQBilling

Location : Austin United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds people cross borders energy become smarter and much more. More than 30000 organizations already rely on us to verify the identities of people and things grant access to digital services analyze vast quantities of information and encrypt data to make the connected world more secure.

Senior Business System Analyst Salesforce CPQ / Billing

Austin- Hybrid

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

Position Summary

Thales is looking for a highly skilled and motivated Senior Business System Analyst with Salesforce expertise to join our Cyber Security Products (CSP) Program Management Office team. This is a true Business Analyst role and not a technical developer.

In this role you will collaborate with business stakeholders and IT teams to deliver technology solutions that drive the success of Sales Marketing and Channel business teams.

Key Areas of Responsibility

Your primary responsibilities will include analyzing designing and optimizing business processes within Salesforce and other tools. The ideal candidate will have a strong background in Salesforce design consulting best practices process mapping and facilitation. You will work closely with commercial Sales Marketing and Order Management teams to identify opportunities for improvement implement changes and measure the impact of process optimizations. This role focuses on enhancing and supporting the Unified Salesforce Instance and supporting approximately 1000 users.

Deep understanding of Business functions and shows interest in learning business processes and strategies

Elicit and document business requirements from stakeholders through various methods (e.g. interviews workshops observation).

Translate business needs into functional and technical requirements for Salesforce development teams.

Business process analysis and process flow documentation.

Create user stories acceptance criteria and documentation to guide development teams.

Collaborate with developers testers and other stakeholders to ensure the successful implementation of Salesforce solutions.

Coordinate user acceptance testing (UAT) to validate system enhancements.

Track project progress and identify potential risks and issues. Communicate project status to stakeholders.

Strong analytical and problem-solving skills excellent communication interpersonal skills and the ability to work independently and as part of a team

Minimum Qualifications

Bachelors degree in Computer Science / Information Technology or similar professional degree

At least 5 years of experience analyzing designing and optimizing business processes

At least 5 years of experience using Salesforce CRM and CPQ

Should have exposure to at least one of the following : Marketo or similar tools Oracle (ERP)

Prior experience translating business needs into functional and technical requirements

Demonstrated experience creating user stories acceptance criteria and documentation to guide development teams

Prior experience working in a cross functional team for a large multinational technology company

The ideal candidate should have at least 2 years of experience using Salesforce Billing Module functional experience.

If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community!

Why Join Us

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This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified consistent with federal law state law and local ordinances.

We are an equal opportunity employer including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales please contact us at .

T he reference Total Target Compensation (TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

Total Target Cash (TTC) 82957.00 - 162270.00 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

(For Internal candidate if you need more information please reach out to your HR Shared Service 1st Point)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following :

Elective Health Dental Vision FSA / HSA Voluntary Life and AD&D Whole Group Life w / LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance AD&D Disability Employee Assistance Plan and Well-being Program

Required Experience :

Senior IC

Key Skills

LTC Pharmacy,Accounts Receivable,Medical Coding,Accounting,10 Key Calculator,Detailing,Medical Billing,Microsoft Excel,CPT Coding,Epic,Medicare,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1