PennDOT - TAS2 A2 SC3 (Lycoming County)

Please see the complete description.

• This requisition will feature first round interviews via Teams.
• This requisition's current PO is funded through 6 / NA / 26, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7 / 1 / 26-6 / 30 / 27.
• Start date for this position is as soon as possible.

Part-time telework, which can be discussed during the interview process, is an option for this position, as is working from a structured office setting at an approved Commonwealth-owned facility in Lycoming County, PA. Occasional attendance at various meetings, conferences, and training sessions, as well as overnight travel, may be required.

General IT Experience

Proven at least 15 years experience supporting :

o Windows Desktop OS

o Windows Server

o Active Directory

o Scripting

o MS Office

Software Packaging and Deployment

Create software installation packages for SCCM (10 years experience), with emphasis on Bentley products (10 years experience), using approved tools and processes.

o Download and prepare vendor software for packaging.

o Perform test installations of out-of-box (OOB) software.

o Determine the appropriate installation method (e.g., batch or PowerShell scripting).

o Develop installation scripts using established standards and best practices.

o Test and validate completed packages.

o Deliver finalized packages to the SCCM team for Software Center testing.

Testing Coordination and Support

Coordinate with technical leads, business users, and project managers during the testing of software packages.

Work closely with testers to refine and improve the end-user experience.

Address and resolve questions or issues that arise during the testing process.

Technical Troubleshooting and Support

Resolve or assist in resolving cross-application technical issues.

Provide support for end-user installation or deployment issues.

Manage and update Active Directory groups relevant to CADD Support.

Research and recommend hardware for purchase when required.

Communication and Teamwork

Provide clear, accurate, and timely status updates.

Demonstrate strong written and verbal communication skills.

Work effectively in a team environment to meet shared objectives.

Share application-specific knowledge across teams.

Quality, Documentation, and Process Adherence

Complete assigned tasks within established time estimates.

Follow organizational quality standards and procedures.

Develop, refine, and document expert practices and standards.

Ensure documentation is accurate, complete, and up to date.

Identify, track, and resolve issues, risks, and action items.

Stay informed about industry trends and emerging tools and apply them appropriately.

Proactively anticipate and resolve issues impacting the team.

CADD Application and Plotting Support

Develop and support plotting solutions across various CADD applications.

Update and distribute workspace resources for OpenRoads Designer, OpenBridge Designer, and MicroStation within ProjectWise and district servers (all 5 years experience).

Package PennDOT WorkSpace for posting to public facing CADD Resources web site.

Guide business partners on implementing PennDOT workspace resources within their environments.

ProjectWise Administration

Maintain and administer ProjectWise on-premises server infrastructure :

o Support four ProjectWise environments, each consisting of three Windows servers.

o Maintain SQL databases associated with ProjectWise datasources

o Manage project creation and access control.

o Develop and implement new ProjectWise features (e.g., workflows, states).

o Test and deploy ProjectWise product upgrades.

Collaborate with Digital Delivery :

o Establish methods for onboarding Business Partners to use ProjectWise

o Administer Business Partner access and permissions

Collaborate with Security, Server, and SQL teams to make ProjectWise available to external Business Partners.

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Windows Desktop OS

Required

15

Years

Windows Server

Required

15

Years

Active Directory

Required

15

Years

Scripting

Required

15

Years

MS Office

Required

15

Years

SCCM

Required

10

Years

Bentley

Required

10

Years

OpenRoads Designer, OpenBridge Designer, and MicroStation within ProjectWise

Required

Years

Questions

No.

Question

Question1

The vendor rate for this position is NA. Is this understood?

Question2

This position is 40 hours per week. Is this understood?

Question3

This requisition will feature first round interviews via Teams. In order to deter a fake candidate scam the candidate must present a valid photo ID to the camera at the beginning of the interview. They also must pan the camera 360 degrees in the fixed room for the panel to see to make sure they are the only person in the room during the interview. Do you accept these conditions?

Question4

If you elect to, please provide your candidate's e-mail address and phone number under Summary of Qualifications (seen in the Details tab). This should never be in the resume. Did you do that?

Question5

Where does your candidate currently reside (e.g. city, state)?

Question6

Resume wise, please do not include filler material (e.g. describing a company's core capabilities / description). Please only include relevant info (e.g. what was done at the job / project). Is this reflected in the resume?

Question7

Inaccurate responses to the skills above will result in your company being omitted from future PennDOT requisitions. The skills (and applicable experience) must also be explicitly referenced in the candidate resume. Have you confirmed that the responses to the skills above are accurate and reflect the actual experience the candidate possesses?

Question8

Do you understand, and will abide by, the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors? The consequences of this occurring can and will result in repercussions to you, the prime vendor, regardless if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor, and make them ineligible for rehire in the program.