Client Success Coordinator

A company is looking for a Client Success Coordinator to manage client relationships and drive success through effective implementation and support of solutions.

Key Responsibilities

Act as the main point of contact for clients regarding implementation, training, and ongoing support

Conduct proactive business reviews and outreach to enhance client satisfaction and retention

Collaborate with internal teams to resolve client challenges and manage escalations

Required Qualifications

Bachelor's degree or equivalent work experience

At least 1 year of experience in sales, implementation, support, or product management related to a SaaS product

Proficiency in Microsoft Office, particularly advanced Excel skills

Experience in organizing, prioritizing, and managing a high workload

Demonstrated analytical abilities